Customer Service Assistant
Resume:
ablni5@r.postjobfree.com
PROFILE:
My objective is to obtain employment in a customer service, office
assistant, receptionist, or data entry position with advancement
opportunity. I have been very successful at attracting new customers,
while ensuring the repeat business of existing ones. The key to a
successful business depends on teamwork, and I have proven my dedication as
a part of that team with my strong work performance. My experience
includes ten years in customer service/clerical positions.
SKILLS:
. Excellent communication skills when interacting with customers, both
in person and on the telephone.
. Provided prompt satisfaction to customers by reassuring their concerns
and resolving problems.
. Dedicated work ethic and highly motivated.
. Proficient computer and internet navigation skills.
. Very detail oriented and well organized.
EDUCATION:
Deaconess Hospital School of Nursing - Diploma
St. Louis MO
Incarnate Word Academy - Diploma
Normandy MO
WORK HISTORY:
Right At Home
12/2008 - present
Home Health Assistant
. Assist clients in their homes with personal care, meal preparation,
household tasks, and errands.
. Communicate with family members and coworkers to provide continuity of
care.
Cardinal Home Improvements
2007 - 2008
Appointment Confirmer/Office Assistant
. Consistently attained demonstration goals, and thereby promoting
company profit, when confirming and resetting appointments for home
improvement estimates..
. Notified sales representatives and customers of schedule changes.
. Answered multi-line phone and routed calls to employees or to
voicemail.
. Performed clerical duties including accounting assistance and filing.
. Accurately put lead information into voicemail for sales
representatives.
Midtown Home Improvements
2006 - 2007
Receptionist/Office Assistant
. Immediately greeted people and assisted them upon arrival to the
office.
. Assisted customers with service needs, and submitted service tickets
to production managers.
. Set and confirmed appointments with potential customers for home
improvement estimates.
. Efficiently and accurately entered data for sales reports, as well as
customer lead information, in Access and Excel. Accurately entered
customer information for lien waivers, as well as welcome and job
completion letters.
. Answered multi-line phone, and routed calls to employees or their
voicemails.
. Performed accounts payable and clerical tasks.
. Prepared outgoing mail and operated fax and copy machines.
Senior Services
2005 - 2006
Home Health Assistant
. Assisted clients in their homes with personal care, meal preparation,
household tasks, and errands. Communicated with family members and
coworkers to provide continuity of care.
Contact this candidate