Tomeka West

**** **** ****** ******

Milwaukee, Wisconsin 53218

(414)

***-****

ablngz@r.postjobfree.com

Objective: Seeking a position to advance my work experience in a fast paced

work environment.

Skills: Several years of customer service experience, cash handling.

Supervised employees, hiring, training and proficient in Microsoft Office

2003 and 2007, Integrated Accounting Software.

Education:

Bryant & Stratton College Milwaukee, Wisconsin

Associate of Applied Science for Accounting: Anticipated Graduation Date

December of 2010.

Associates of Applied Science for Human Resource Specialist: April, 2010

Work Experience:

Sojourner Truth House Milwaukee, Wisconsin October 2001 -

Present

Children's Programming Advocate

. Supervising minimum thirty youth from infants to age seventeen in a

residential facility

. Assisting children with homework assignments

. Assist with overnight staffing

. Lead projects that involve the children in the facility

. Handle cash when assisting with donations and other items

. Answer phone calls in the office and assist with files

. Organize confidential information regarding the children involved

with the organization

.

Wells Fargo Home Mortgage Milwaukee, Wisconsin August 2009 -December

2009

Collections Representative

. Answered incoming calls in a fast paced work environment

. Solved account issues for customers concerning foreclosure and default

loans

. Applied workout options for default loans and accepted payments

. Aware of Federal Fair Debt Collections Practices Act (FDCPA)

Central City Cyber School Milwaukee, Wisconsin November 2007 -

April 2008

CLC Tutor

. Supervised children ages six to eight years during after school

programs

. Assisted children with homework assignments

. Developed different activities for the children to enjoy

Elliot's off Broadway Deli Milwaukee, Wisconsin March 2000 - March 2002

Manager

. Performed all opening and closing operations of store

. Balanced cash receipts and drawers

. Supervised 15 employees

. Provided excellent customer service

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