Customer Service Manager
Resume:
Amy Chalupsky
641-***-**** (Cell)
***.*********@*****.***
Current
Permanent
Cedar Falls, IA 50613 Malcom,
IA 50157
Education University of Northern Iowa, Cedar Falls, IA
Bachelor of Arts: Leisure, Youth and Human Services,
Tourism emphasis
Related Student Committee Board, University of Northern Iowa
January 2009-May 2009
Experience Poster Presentation and LYHS Awards Ceremony,
. Collaborated in the planning, promotion, and
production of the awards ceremony and lunch for LYHS
graduates in May 2009
. Organized event logistics, seating, and d cor
Additional University of Northern Iowa Catering, Cedar Falls, IA
Summer 2008
Experience Student Caterer and Bartender,
. Assisted with preparing food for weddings and other
special events on campus
. Communicated effectively with co-workers to provide
excellent service
. Set up tables and served food for over 300 guests at
each event
Seaton's Flag Foods, Brooklyn, IA July
2003-August 2007
Cashier and Deli,
. Catered weddings and special events for the community
and surrounding areas
. Acquired a strong knowledge of basic retail sales and
customer service
. Prepared food diligently and to the customer's
satisfaction
Coursework University of Northern Iowa
. Mass Communication and Society, Fall 2006
. Organizational Communication, Spring 2008
. Technology and Human Communication, Fall 2008
. Festivals and Special Events Management, Spring 2009
. Tourism and Leisure Services Promotion, Spring 2009
Internship Gallagher-Bluedorn Performing Arts Center, Cedar Falls, IA
January 2010-May 2010
Student House Manager Intern,
. Collaborated in the planning and promotion of pre-
show events and meals
. Acquired a strong knowledge of event management
. Communicated effectively with ushers to produce
successful events
Certifications University of Northern Iowa, Cedar Falls, IA
. First Aid
. CPR/AED for the Professional Rescuer
. OSHA/Bloodborne Pathogens Training
. Mandatory Reporter
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