Manager Project

Kevin M. Duffy, MBA

**** ******* ***** . ********, **** 43026

614-***-**** Res . *********@*****.***

Linked In . http://www.linkedin.com/in/1kevinduffy1

Information Technology Leader

Energetic, strategic IT Professional with 20+ years of Information

Technology experience in a broad variety of disciplines including

enterprise system planning, design, development, implementation and support

in a Fortune 500 company (20,000+ employees). Excellent problem solving

skills with the ability to effectively communicate complex technical

information to non-technical audiences.

Core Competencies

. Executive Account Management . Strategic Business Planning

. Application Portfolio Governance . Team Building, Mentoring, &

Leadership

. Project Management . Enterprise Scale System Design/Development

Professional Experience

American Electric Power Company (AEP), Columbus, Ohio 1986 - 2010

IT Manager - Enterprise Application Support (2009 - 2010)

Managed highly technical support staff responsible for critical corporate

ERP systems (PeopleSoft ) and enterprise data warehouse systems (Business

Objects and Informatica).

. Stabilized the Business Objects and Informatica application environments

and prepared both for scalability and rapid growth. Increased

application reliability from 90% to 98%.

. Established Business Intelligence Competency Center in order to promote

best practices and improve Business Intelligence related project

delivery. Completed training 16 Business Intelligence specialists and

raised the overall corporate awareness of Business Intelligence.

. Founded Business Intelligence User Community in order to enable internal

sharing of Business Intelligence knowledge. Community grew from 12

members to 100+ in less than 2 months.

. Developed Executive Dashboard and Scorecard to aid 7 Operating Company

Presidents in achieving corporate goals. Enabled the achievement of 122%

of goals in 2009.

IT Manager - Corporate & Shared Services System Planning (2005 - 2009)

Designed and staffed a new Business Unit with responsibilities for

strategic account management and project delivery services for 13 Corporate

and Shared Service lines of business.

. Created and chaired Technology Investment Prioritization processes for 6

major business units to effectively manage a $46 million dollar annual

capital budget. Successfully operated within budget for 4 consecutive

years and achieved an overall payback of more than $85 million dollars in

cost and productivity savings.

. Pioneered the use of Software Integration Services (SOA) to remove Vendor

Software customizations with an average annual savings of $34 million

dollars.

IT Manager - Enterprise Technology Applications (2003 - 2005)

Created and directed the Enterprise Application Services team in order to

increase efficiencies and standardize technologies throughout the

corporation. Responsibilities included technology planning, development,

and support for Enterprise Technology Support Services, Business-To-

Business (B2B) Services, Enterprise Integration Services, and .NET/Web

Development.

. Successfully reorganized the Enterprise Technology department to drive

standardization across all integration and corporate application

development teams.

. Founded and chaired the Technology Strategy Council to establish

technology standards and governance.

. Reduced the annual budget by more than $1.2 million per year through

staff optimization, software consolidation and software standardization.

IT Manager - Applications, Trading and Optimization (2001 - 2003)

Directed and managed the growth of the application services department

supporting the Energy Trading Business Unit during a period of rapid growth

(from 40 employees to 400+ employees in less than 4 years). Reported to

the VP of Information Technology and was responsible for managing all

aspects of the energy trading application portfolio including planning,

design, development and support.

. Enabled the rapid growth of a business unit through the use of

technology. Gross revenue grew from $50 million dollars to $900 million

dollars in less than 4 years).

. Grew Software Development/Support staff from 2 people to 68 people in

less than 4 years with a 0% turnover.

. Managed $6 million dollar software replacement project delivered on time

and under budget.

. Designed, developed and deployed a robust integration application to move

energy trading data seamlessly between multiple vendor and internal

software packages enabling the Business Unit to move from a startup

company to 2nd nationally in energy (gas and electric) marketing in less

than 4 years.

. Performed the Technical Feasibility Studies for 3 corporate acquisitions.

. Designed and directed the Technical Systems Integration for 2 corporate

acquisitions. Both system integration projects were completed on time

with no significant issues.

Project Leader - Energy Trading Applications (1998 - 2001)

IT Career Coach (1997 - 1998)

IT Supervisor - Marketing & Consumer Services (1996 - 1997)

IT Application Developer - Marketing & Consumer Services (1991 - 1996)

Market Research Analyst - Marketing & Consumer Services (1990 - 1990)

Clerk - Marketing & Consumer Services (1986 - 1990)

Education

Master of Business Administration (MBA)

Franklin University

Columbus, Ohio

Bachelor of Science in Business Administration - Accounting (BS)

Concord College

Athens, West Virginia (Beckley, West Virginia Campus)

Associate in Computer Science (AS)

College of West Virginia (Beckley College)

Beckley, West Virginia

Professional Development

Fisher College of Business (The Ohio State University), Executive

Leadership Program

ITIL Foundation Certification

Leadership GRID Certification

Technology Addendum

Platforms: UNIX AIX, Windows (XP, 2000, NT) and MS DOS

Languages: COBOL, Visual Basic, FoxPro, Clarion, Borland C++, PL/SQL,

Pascal, Object Pascal, SmallTalk, SAS, SPSS and Basic

RDBMS: Oracle, MS SQL Server, MySQL, IBM DB2 and MS Access

Application Servers: WebSphere Application Server 6.1, Weblogic 7.1, Tomcat

5.x, IIS

Business Oracle/PeopleSoft, SAP/Business Objects, SAP/Xcelsius,

Applications: Informatica, Indus, Asset Suite, Remedy, Zai*Net,

OpenLink, GCS, SolArc, Right Fax, ICE, Crystal Reports,

Intelex, Oracle Security Suite, Gentran, Microsoft Visio,

and Microsoft Office (Word, Excel, PowerPoint, Access).

Methodologies: UML, OOAD, Agile and Waterfall

Technologies: SOA, Web Services, webMethods, XML, SOAP, UDDI, WSDL,

Citrix, Server Virtualization and MQSeries

Development Tools: SharePoint, PowerBuilder, Delphi, DBase, Enable, Lotus

Notes and Paradox

Defect Tracking PVCS Tracker and Quality Center

Tools:

Project Mgmt & Microsoft Project, Microsoft Portfolio Server, Visual

Version Control: Source Safe, Version Manager and CVS

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