Russell Clauson
Jacksonville FL 32256
708-***-****(cell)
ablnec@r.postjobfree.com
VALUE TO AN ORGANIZATION
An experienced Sales Department Manager with outstanding organizational,
analytical,
problem-solving and communication skills. A dependable performer that can
strive under
stressful situations, adapt to change, and possess a professional and
positive attitude.
SKILLS PROFILE
Sales Management
Proficiencies: Microsoft Outlook and other Windows based programs such as
various online auction sites.
DOS based systems
PROFESSIONAL EXPERIENCE
Van Drunen Ford Co. April 1984 -
May 2010
3233 W. 183rd St., Homewood IL 60430
Phone: 708-***-****
Sales Manager
Responsible for the success of the Sales Department.
. 2009 - 2nd in Certified Pre-Owned Sales in Chicago Region with 300+
dealers.
. 1990 Ford Motor Company Used Car Manager of the Year for the Chicago
Region.
. Successfully administered Ford Motor Company's Certified Pre-Owned Sales
Program.
. Produced all of the department's monthly sales reports for the company
owners.
. Monitor and control the monthly expenses for the department.
. Calculate the sales commissions.
. Hiring of sales staff and mechanics.
. Managed staff of 12 and trained the sales staff.
. Oversee the customer handling by sales staff.
. Provide information, feedback, and encouragement to foster as many sales
as possible.
. Maintain statistical data to track individual and team sales.
. Set individual and team goals to produce positive sales results.
. Manage the used car inventory, wholesale aged and unwanted inventory.
. Acquire needed inventory and attend local auto auctions to purchase the
inventory.
. Responsible for all aspects of inventory: reconditioning, mechanical,
cosmetic.
. Appraise the majority of trade-in vehicles.
. Work with outside agencies/internet sources to create and maintain
advertising and marketing.
. Weekly coordinated the outside vendors that offered the needed
reconditioning services.
. Addressed and handled all used car sales customer service concerns.
. Responsible for opening and closing the dealership and setting security.
. In charge of all departments after 5pm each day and handled all issues
that would arise.
Salesman
July 1977 - April 1984
. Successful salesman during economic downturn.
Education:
Prairie State College, Chicago Heights, IL
Associates of Arts degree, 1977
References Available Upon Request