Tanya L. Maldonado

**** *. ***** ******

Greenfield, WI 53228

414-***-****

SUMMARY

* Efficient and organized with an ability to multi task effectively

* Extensive administrative experience coupled with excellent organizational skills

* Computer literate

WORK EXPERIENCE

Medical College of Wisconsin

9/09 – 1/10

Milwaukee, WI

HR Business Systems Specialist

*Responded to all ePAR related inquiries on a timely basis, researching issues with various support personnel where necessary and providing

appropriate solutions

*Ensured all ePAR transactions were final approved and correctly updated

*Managed/processed all reporting requests

*Maintained HRIS reporting standards, procedures, and processes

WellPoint, Inc.

6/06 – 12/31/08

Milwaukee, WI

Associate HR Consultant

* Provided HR consulting services and support to various members within Corporate Enterprise Shared Services

Team regarding a variety of HR issues (i.e. associate/manager coaching and counseling, termination processes,

exit interviews and reporting, legal and compliance issues/investigations, policy and procedures)

* Collaborated with senior HR staff regarding downsizing and reorganizations

* Researched metrics and reporting data; Provided clear, understandable reports to senior HR team members

Integrated Community Resources of WI, Inc.

6/98–5/06

Wauwatosa, WI

Human Resources Director/Generalist (5/03 – 5/06)

Office Manager (5/03 – 5/06)

Training Specialist (5/03 – 5/06)

Behavioral Specialist/Group Facilitator (11/98 – 11/99)

Team Leader/Community Support Manager (6/98 – 11/98)

* Recruitment

* Employee Relations

* Benefits administration

* Managed, maintained and facilitated drug screening program

* Developed, administered and implemented policies and procedures

* Facilitated positive employee relations (for example, small group facilitation, dispute resolution, progressive

discipline and win win agreements)

* Recommended, created and managed program documentation requirements (monthly reporting, daily logs,

medication treatment plans, etc.)

* Trained employees

* Supervised several employees; facilitated monthly team meetings

* Maintained monthly budget accounts; prepared monthly reports and summaries

* Provided/assisted developmentally disabled adults with day to day activities and quality social integration and

programming

Planned Parenthood of WI, Inc.

7/00–5/03

Milwaukee, WI

Human Resources Generalist (1/03 – 5/03)

Benefits Specialist (2/01 – 1/03)

Human Resources Assistant (11/00 2/01)

Human Resources Executive Administrative Assistant (7/00 – 9/00)

* Responsible for recruitment at the initial ad creation and placement stage, reference checking and later at

induction; Conducted group and individual new employee orientations

* Managed benefits administration for headquarters along with 31 off site locations, requiring communications

with all levels of employees

* Coordinated annual renewals/open enrollments of all benefit plans

* Addressed and resolved employee concerns regarding individual benefits

* Updated job descriptions

* Engaged in employee relations activities including administering employee surveys and conflict resolution

US Bank (Firstar Bank, N.A)

3/00 6/00

Milwaukee, WI

Administrative Assistant

* Provided administrative support to the Executive Vice President and Treasurer and four other managers within

the Treasury Division

Cooperative Educational Service Agency #1 (CESA #1)

9/97 3/00

Brookfield, WI

Instructional Services Program Assistant (8/99 – 3/00)

Staff & Organizational Development Center Secretary (6/99 – 8/99)

HSED Teacher Assistant (9/97 – 6/99)

* Trained new employees

* Maintained databases for registrations, consultant banks and print materials; handled the arrangement of

workshops, meetings and prepared agendas

* Managed the TEACH summer academy's workshop

* Provided general administrative duties and customer service

* Assisted with record keeping, preparation of instructional materials, tutoring, student testing, program

evaluations, and intakes

Vencor

7/97–9/97

Hales Corners, WI (No longer in business)

Certified Nurse Assistant/Home Health Aide

* Assisted disabled adults with daily living skills, self care, social and communication skills, and community

integration skills, along with a variety of other duties

Homes for Independent Living Meadowview

8/94–9/97

Union Grove, WI

Direct Care Counselor

* Assisted developmentally disabled adults with daily living skills, self care, social and communication skills, and

community integration skills, along with a variety of other duties

EDUCATION

Upper Iowa University Milwaukee Center, West Allis, WI

Currently pursuing Master’s in Business Administration with emphasis in HR

Human Resource Certification Institute (HRCI)

Professional in Human Resources (PHR) Certification

12/05

Upper Iowa University Milwaukee Center, West Allis, WI

Human Services Bachelor's Degree

1/02

* Dean's List Spring 2000, Fall 2000 & Spring 2001

Milwaukee Area Technical College

Human Services Associate Degree

5/94

VOLUNTEER EXPERIENCE

Social Security Administration, Milwaukee, WI

4/97 Present

Representative Payee

Waukesha County Mental Health Association, Pewaukee, WI

8/91 – 12/91

Phone Friend Counselor

Dial Harmony Operator Handled crisis calls from school aged children

References available upon request

Contact this candidate