Jill Brandi-Schuster

**** ********** **. # *** ********* Heights, OH 44147

Phone 440-***-**** email: abln5k@r.postjobfree.com

GCA Services Group, Inc., Cleveland, OH 3/2008 –

*/****

A leading national provider of quality facility services, including janitorial/custodial services, contamination

control for cleanroom manufacturing, facilities maintenance, grounds management, in-sourced production

staffing and labor management

HR Manager, Corporate, Commercial Midwest & Northeast

• Overall Human Resources management for two of our five Commercial Division supporting $50-60 M in

sales annually (20 different states) as well as our Corporate Headquarters

• Labor Relations manager for Union and Non Union work environments

• Negotiate Union Contracts as renewals arise; Respond to Grievances up to and including Arbitration

• File position statements, and attend mediation on all EEOC claims within Northeast & Midwest regions

• Manage employee relations for approximately 100 different accounts; Train managers on company

policies and assist in coaching and discipline process

• Performance Management – Creating a succession plan for all existing managers and creating

development plans for continued growth within the region

• Roundtable and general session employee meetings at customer locations

• Complete merit review process, manage annual compensation increases within budget

• Train on all HR policies (Sexual Harassment, Workplace Violence, Communication, New

Supervisor/Manager, I9 Compliance, etc.)

• Support Safety Initiatives – Lowering incident rates, reducing Worker’s Compensation Cost as well as the

number of Recordable and Lost Time incidents

• Recruitment of Exempt positions from Account Manager up to and including VP, Sales through traditional

recruitment efforts as well as managing vendor relationships

• On-boarding new employees at the Corporate and Commercial Level including 2 Commercial Presidents

• Establish and build relationships with all levels of management as well as partnering with our Customer’s

Human Resources Department on any corresponding issues

• EEO-1 Compliance – Sort, analyze input employee data for the 2009 EEO-1 report

• Inter-company rapport with Accounting, Payroll and Information Technology, Tax, Benefits and other non-

revenue functions to be able to provide timely and efficient support to our Operations Team

• Update and implement new policies and procedures through the direction of the VP of Human Resources

• Implement and Maintain a Corporate Level United Way initiative

Weltman, Weinberg, & Reis. L.P.A., Brooklyn Heights, OH

2/2007 – 2/2008

Weltman, Weinberg & Reis Co., L.P.A., an organization providing collection services and legal representation to

creditors

Recruiter (recruited to GCA)

• Support Full life cycle recruitment efforts firm wide (Complex Collections, HR & Training, Probate,

Accounting, Client Services)

• Establish and maintain strong working relationships with hiring managers as well as firm partners

• Create advertisements for recruiting efforts; source all candidates

• Initiate and Close out recruitment efforts for all open positions (Screen, Interview and Hire)

• Negotiate salaries/fees with candidates and external agencies

• Facilitate New Employee Orientation

ICI Paints, Strongsville, OH 2/2006 –

2/2007

Jill Brandi-Schuster Page 2

AkzoNobel is the largest global paints and Coatings Company, and a major producer of specialty chemicals

Contractor – Human Resources (Contract Completed)

• Established relationships with Corporate Supply Chain as well as productions plant managers

• Implemented the existing US recruitment process into Canada – Rollout the interviewing guide, requisition

database, and hiring process

• Managed vendors contracts for New/Existing Contingent and Retained agencies

• Managed recruitment process for Trade Sales Western and Southern divisions in the US and Canada

• Sourced candidates for North American manufacturing facilities in Supply Chain (9 locations) –

Engineering, Production, Logistics, Safety, Process, and Quality

• Work on multiple projects including – Succession Planning, Supply Chain Quarterly Meeting

Charter One Bank, Cleveland, OH 10/2002 –

12/2005

Citizens Financial Group, Inc.is a $140 billion commercial bank holding company.

Human Resources Recruiter II, Officer (Company Downsize)

• Led staffing efforts for Existing/New bank branches (Traditional and In-Store)

• Recruited for Cleveland Division of the Retail Bank supporting 73 branches in five of eleven regions

• Reported and Tracked time to fill, vacancy ratio, and number of hires annually (non exempt & exempt), as

well as short term/long term turnover

• Train Branch managers and Regional managers on HR practices, policies, procedures and employment

relations on a monthly basis

• Attended and Conducted the orientation for new branch employees to go over policies, procedures and

expectations

• Liaison with all other HR functions (benefits, vacation, career advancement, payroll)

• Counseled and provide guidance to branch managers on coaching, discipline and termination due to

policy infractions

• Planned an implemented the “Daily Activities” portion of the Employee Appreciation Week (2005)

• HR Chairperson for the United Way Campaign (implemented – eWay) electronic sign up for united way

Independent Financial Marketing Group, Inc. Purchase, NY

2/2002 - 8/2002

Independent Financial Marketing Group (IFMG) was acquired by LPL Financial, and the combined organizations

offer financial institution advisors a comprehensive array of financial tools and investment strategies to help

meet their clients' financial goals

Contractor – Recruiter/Generalist (The Westfield Group) – (Relocation to OH)

• Recruited for non exempt and exempt level positions, staffed a quality control center for Upstate NY

• Job fairs, Campus Recruiting, Internet Recruitment

• Screen, Interview, Hire and onboard new employees

UBS Warburg, Stamford CT 5/2001 –

2/2002

UBS provides all-encompassing wealth planning and investment management services.

Client Services Supervisor – (Company Downsize – Mutual)

• Supervised the Client Service Groups operations specialists; managed file room and archive

administration

• HR Key Metric reporting through PeopleSoft

• Oversaw the workflow through the service center (new hires, orientation, terminations, pre-employment

testing, verifications and contractor administration)

Leafstone Staffing Services – Stamford, CT

11/1998 – 5/2001

Jill Brandi-Schuster Page 2

CORESTAFF Services, a professional staffing services company that continually updates and upgrades our

services to meet the needs of our clients

Sr. Account Manager @ UBS Warburg Stamford location – (Growth Opportunity)

• Performance Partnership Manager of the Year – 2000; Promoted two consecutive years

• Managed and maintained staffing desk recruitment, invoices, and contracts for our newly acquired On-

Site desk at PaineWebber in NJ; as well as satellite offices for UBSW in NY, Chicago, San Francisco, Miami,

Los Angeles, Houston and Arkansas

• Recruited all temporary employees for the Stamford/NY locations (400 long term temps weekly for

payroll)

• Counseled all HR related policies – dress code, harassment, attendance and production levels

• Created a “Standard Operation Procedures” Manual for the Temporary Staffing desk

• Trained new Leafstone PP Manager on policies and process of running an MVP account

• Generated quarterly presentations for account accomplishments, goals, savings, spend, replacement

ratios, and performance

Education:

Western Connecticut State University

05/1997

Bachelor of Science, Ancell School of Business

Division of Justice and Law Administration – Major Justice and Law Administration

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