Post Job Free

Resume

Sign in

Human Resources Customer Service

Location:
Newnan, GA, 30263
Posted:
August 30, 2010

Contact this candidate

Resume:

Teresa Robbins

** ******* ***** ~ Newnan, Georgia 30263

706-***-**** ~ abln4q@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over ten years of documented success in increasingly responsible mid -level

leadership and management leadership positions with specific expertise in

human resources, resource management, problem analysis and resolution,

strategic planning, diverse workforce improvement/sustainment, and full-

cycle recruitment.

CORE COMPETENCIES

Strategic Planner Problem Resolver

Employee Retention Process Improvement

Client Relationship Manager Negotiation

Skills

PROFESSIONAL EXPERIENCE

HR Assistant/District Recruiter, Allied Barton Security Services, Little

Rock, AR April 09 - Dec 09

. Handles disciplinary actions and terminations for non exempt and

exempt employees

. Develops company policies and procedures for various departments as

needed

. Monitors unemployment claims; assists departments with appeals at DOL

hearings

. Assists managers in conducting pertinent inquires on grievances,

complaints, and proposed adverse actions; serves as impartial

investigator of employee complaints and department/company grievances

and working conditions.

. Recruited for all Allied Barton positions within Arkansas

Client Trainer, MedEvolve, Little Rock, AR Sep 08 - Apr 09

. Trained medical staff on new software in a classroom type environment

. Conducted System Verification of software installment

. Operations advisor

. Documentation of all aspect of the training process

. Managed the "go live" and follow up client care

Corporate Recruiter, Aflac, Columbus, GA Apr 04 - Jul 08

. Select candidates, schedule and conduct interviews and make hiring

decisions

. "Go to" recruiter with recruiting focus to provide quality external

candidates for those "hard-to-fill" positions (i.e., marketing

professionals, project managers, pilots, manager of US Operations)

. Developed recruiting strategies designed to identify quality

candidates

. Responsible for delivering high quality candidates that fit both the

job specifications and the organizations culture

. Mentor and develop recruiting specialists

. Partner with hiring managers to define job requirements, and identify,

source, screen and attract a diverse slate of candidates

. Coordinated all career fairs for the department

. Maintained relationships with managers to provide excellent customer

service.

. Worked with the University Recruiting Team in search of talent for our

company. Attended university career fairs to include SIFE. Helped to

organized "meet and greet" to let students know about Aflac.

HR Assistant, Southern Home Care, Columbus, GA

Jul 03 - Apr 04

. Select candidates

. Maintained and improved human resources strategies, policies and

practices

. Processed all on-boarding of new hires as well as terminations

. Completion of necessary pre-employment processes including reference

checks, background checks and drug tests

. New hire orientation

Assistant, ASRC/DEA, El Paso, TX Nov 02 - Jun

03

. Maintained confidential Access data base for agents

. Updated work schedules for agents on a weekly basis

. Maintained all personnel records, paid time off, and evaluation/

merit pay increases

Assistant, Bryan, Strange, Smith Insurance, DeRidder, LA

Aug 00 - Jun 02

Maintained all employees records, time sheets, vacation pay and

benefits

. Entered all new insurance applications into the system and renewed

policies every six months to one year.

. Balanced end of day and daily deposits

Human Resources Generalist, Fairbanks Memorial Hospital, Fairbanks, AK

Sep 96 - Jul 00

. Identified, selected and recommended the best candidate for my

customers

. Negotiated contracts for summer hire nurses

. Counsels managers and supervisors regarding employee relations issues

and recommends actions which are consistent with corporate policies.

Counsels and advises management and employees on problem resolution,

supervisory discretion and policy interpretation

. Merit Pay Increase from yearly evaluation for over 1,000 employees

Special Skills and Abilities

. Certified Diversity Recruiter - AIRS

. Interview Architect Certification

. PeopleSoft

. SAP

. All Microsoft Office Suite software

. Vurv

. Hodges

. Principle of Recruiting - AIRS

. Goggling for Candidates- AIRS

Education

. Currently attending Columbia Southern University - Human Resources

. Columbia University, Certification in Human Resources

. Pikes Peak College, Computer Science

Awards

. Aflac Spot Award for Customer Service (3)

. Fairbanks Memorial Hospital Ceremony of Lights award for Customer

Service



Contact this candidate