Liberty Township, OH *****
Robert Thomas
513-***-**** H, 513-***-**** C
abln3k@r.postjobfree.com
Impact oriented Account Manager driving software and services sales into organizations
by navigating the channels between Finance and IT with cost reducing and operational
excellence solutions.
New Business Development Consultative and Solution Sales Operational Excellence Business
Liaison Farming Established Accounts Relationship Selling Trusted Advisor
Deal Shaping Leveraging a background in IT, Finance and Accounting
Expertise / Value
97.5% client retention rate over a 2 year period against a target of 93% per year.
Achieved Sales Quota’s as:
On target at 130% in 2010
•
115% of 2.0M in 2009
•
75% of 1.2M in 2008
•
17+ years of IT consulting, software development in accounting and finance to successfully delivery operational
optimizing solutions.
7 years at Accenture in managing and architecting Business Intelligence, Budgeting and Performance Planning,
Service Management / Data Center Consolidation solutions for outsourcing engagements.
5 years of improved channel sales growth by developing and managing key strategic alliances with global
organizations (Microsoft, SAP, IBM, EMC, MasterCard, and Diners).
Recent accounts include: The Walt Disney Company, Lockheed Martin, CSC, Aerospace Corporation, Whirlpool,
Newell Rubbermaid, eBay, Norfolk Southern, City of Tacoma, City of Toronto, MIT LL, Purdue University and others.
Qualified Experience
BizAps, Account Manager (Feb 2008 to July 2010)
Managed Sales, Marketing, Alliances and established North American Accounts
BizAps is a SAP Software Partner that develops and sells packaged solutions to optimize Accounts Payable and
Procure to Pay process. As the sole Account Manager in the US, responsibilities included all pre sales pipeline,
marketing and alliance activities to farm existing client base, develop new sales leads, drive marketing activities,
develop strategic partnerships and alliances.
Creation and management of US Sales Pipeline – developed pipeline from trade shows, partners, webinars,
•
events, prospecting and cold calling, and once developed the relationship and opportunity. Managed the
account through the sales process. Target client organizations running SAP.
Developed and managed relationships with key partners including SAP, SAP ECOHUB, IBM, EMC, US
•
Bank, MasterCard, JP Morgan Chase, BMO, Diners.
Account Management of existing 32 North American clients
•
2
JSI, Business Development Manager (2007 to 2008)
Business Development Lead for SAP responsible for growing the client base by selling the services of JSI.
•
Training and education of Internal Team
•
Managed the deployment of key resources to SAP engagements
•
Accenture, Manager Solution Architect/Project Manager (2000 to 2007)
Managed and cultivated key strategic projects Global BI and IT transformation based finance, accounting and reporting
solutions for our clients. Consulted and advised many Fortune 100 companies by working with C Level management
to build, trouble shoot business problems to streamline business processes and grow our presence with client.
Facilitated discussions between the client’s IT, Business Process and Accounting and Finance teams to deliver high
value solutions.
Key Accomplishment:
• Managed key partner relationships with Microsoft (Business Intelligence), Network Appliance and
HP/Compaq
• Management of teams of over 35 people with budgets ranging from $200k to $15 Million
• Responsible for presenting to key executive leadership regarding strategies, IT Roadmaps and project
process and architecting key Business Intelligence projects
• Part of Application Outsourcing and Data Center
• Managed / Sold 35 a Data Center consolidation in Paris
• Development of partner offerings and providing cross support connections to all teams
• Development of new business opportunities within Service Management Offering for Outsourcing
Operations
Client solutions developed on the following architectures SAP, Microsoft, Oracle and JD Edwards with Business
Intelligence solutions developed on Microsoft SQL Server and Performance Point, Business Objects and Cognos.
Reynolds & Reynolds, Database Group Lead (July 2000 to December 2000)
Provident Bank, Senior Database Manager (October 1999 to July 2000)
Ultimate Software Group Dir Technical Consulting Services (June 1997 to October 1999)
Ceridian Employer Services, Sr. Implementation Manager (December 1994 to June 1997)
Navistar Financial, District Operations Supervisor (June 1990 to December 1994)
Education
Xavier University, MBA in Information Systems, Cincinnati OH, December 1998
University of Cincinnati, dual BBA in Finance and Real Estate, Minor in Accounting, 1989
Training & Certifications
ITIL – 2005
PMI
Anthony Cole Sales Academy
Professional Activities
The Grand Lodge of Free and Accepted Masons
Serve City Volunteer
4