Manager Project

Lance Brown

**** *. **** **

Apt ***

Tulsa, OK 74133

918-***-****

***********@*****.***

EMPLOYMENT:

March 2009 - Current Project Manager for BETT Enterprises Tulsa, OK

A production manager is involved with the planning, coordination and

control of industrial processes.

. overseeing the production process, drawing up a production schedule;

. ensuring that the production is cost effective;

. making sure that jobs are produced on time and are of good quality;

. working out the human and material resources needed;

. drafting a timescale for the job;

. estimating costs and setting the quality standards;

. monitoring the production processes and adjusting schedules as needed;

. being responsible for the selection and maintenance of equipment;

. monitoring product standards and implementing quality-control

programmes;

. liaising among different departments, e.g. suppliers, managers;

. working with managers to implement the company's policies and goals;

. ensuring that health and safety guidelines are followed;

. supervising and motivating a team of workers;

. reviewing the performance of subordinates;

. identifying training needs.

February 2008 - February 2009 - General Manager

Heartland Hotel Management Company Bentonville, AR

General Manager for Heartland Hotel Corporation, d/b/a Boston's Sports

Grill is responsible for the daily operation of the business. Required

responsibilities included, but are not limited to oversee the hiring of

department staff and ensuring that the high standards and expectations are

met. Monthly budgets are set and discussed during management meetings. Each

department is responsible for meeting the budget requirements. Weekly

meetings are held with the restaurant mgmt to ensure personal development.

The General Manager of Boston's is also involved with the hotel mgmt and

attended communication meetings to discuss current events of each facility

and the affects on each. A business plan is developed based on the meeting

to effectively handle the increase or decrease in sales.

October 2006 - February 2008 - General Manager Chili's Paragould, AR

General Managers for Chili's are responsible for the daily operation of the

business. Duties include setting budgets, ensuring budgets are kept,

hiring within the Corvirtus standards, ensuring schedules are made with not

only that labor goals are kept, but also with the expectations of the guest

are met. Meeting prospective vendors and negotiating pricing. Conducting

manager evaluations to aide in their continuing growth. Conduct bi-weekly

meetings with managers to aid them in communicating

goals to the staff and devise an action plan in obtaining their goals.

1997 - July 2006 Dobieco, Inc. d/b/a Mazzio's Pizza, The UPS Store, R&R

Rental Paragould, AR

Owner and operator:

As a Mazzio's independent franchisee, responsibilities included, but not

limited to compiling and submitting reports to Mazzio's Corporate, payroll,

handled all advertising, and ensured the overall operation of the

restaurant was in accordance with the Mazzio's guidelines.

As a "The UPS Store" franchisee, complete training was required for Federal

shipping guidelines, hazmat, and International shipping. The retail portion

of the business required constant attention to maintain current buying

trends and seasonal needs. All was kept current through quarterly training

classes.

R&R Rental was the vehicle I used to purchase, renovate, and lease housing.

1990-1997 Area District Director for Mazzio's Pizza - Oklahoma

Area Director for Mazzio's Pizza duties included, but weren't limited to:

. Developed the management team within the district to deliver legendary

customer experiences in all stores.

. Drove the implementations of company programs by motivating and

supporting the store management team within the district to develop

and implement action plans that meet operational and organizational

objectives.

. Managed through unusual events to keep district operating to standard.

. Managed with integrity, honesty, and knowledge that promote the

culture, value, and mission of Mazzio's Pizza.

. Planned, identified, communicated, and delegated key responsibilities

and practices to the restaurant management team to ensure smooth flow

of operations within the district.

. Reviewed store environments and key business indicators within the

district to identify problems, concerns, and opportunities for

improvement in order to provide coaching to the store management team

to take action and achieve operational goals.

. Utilized existing tools to identify and prioritize communications and

filters communications to the store management team within the

district. Communicated clearly, concisely, and accurately in order to

ensure effective operations at the store and district level.

EDUCATION:

Woodward Schools - Woodward, OK Graduated with honors

Frank Phillips - Borger, TX Bachelors, Business Adim.

OSHA 30 Certified

ServSafe Certified

AWARDS:

2002 - Honorary Paul Harris Fellow, Rotary

2003 - Civitan "Citizen of the Year"

2004 - Rotarian of the Year

References available upon request

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