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Customer Service Data Entry

Anaheim, California, 92806, United States
May 26, 2010

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Susan Parr 714-***-**** Cell 714-***-****

Anaheim, California 92806


Office support professional offering versatile administrative and clerical skills

w ith experience in procedures and systems such as word processing, data entry,

managing files and records, stenography and t ranscription, designing forms,

customer service, and other office procedures with medical and legal terminology.


• Successfully ran a 10-plus-year profitable business as a freelance court


• Excellent interpersonal and communications skills – known for tactful

handling of sensitive, confidential issues.

• Ability to organize and priori tize work, strong planner and problem solver

w ho readily adapts to change; works independently and goes above and

beyond expectations.

• Able to multi-task and meet tight deadlines without compromising quality .

Communicated effectively with multiple organizations and

companies, and provided superior customer service.

Design and create brochures, cards, and flyers for events and



MS Office Calendaring, organizing

StenoCat software Word processing, data entry

General office Transcribing (65+ wpm)

Filing Detailed oriented

Database/records management Medical terminology

Front-desk and phone reception Legal terminology

Customer service

General bookkeeping, AP/AR

Professional Experience

I ndependent Contractor

1989 – 2010

Certified Shorthand Reporter, reporting depositions in Civil, Worker’s

Comp, medical, and business litigation.

• Reported and prepared complex and accurate transcripts of legal

proceedings, ensuing full compliance with state requirements and

tight deadlines.

Handled multifaceted clerical tasks, transcribing, data entry,

records management, storing and maintaining information with

large attention to details, dependability, adaptability, and flexibility.

Managed finances, accounts payable/receivable, invoicing, billing

and budgeting.

Coordinated and scheduled appointments and travel.

Worked under extreme stress and deadlines.

(Page 1 of 2)

Career History

S tennotes, I rvine, CA, Medical t ranscription

Haskin’s Secretarial Services, Huntington Beach, CA, Data entry, database

and records management

Paralegal Services, Long Beach, CA, Secretary, phones, typing, customer


Betty Almquist Realty, Whit tier, CA, Secretary, bookkeeper, phones, customer


Pennysaver, La Habra, CA, Customer Service, data entry

Sears, Cerri tos, CA, Cashier Cage, cash management, customer service

State of California, Norwalk, CA, Social Worker Assistant, plan and execute

d ischarging patients to aftercare and housing


California School of Court Reporting, Santa Ana, California, C.S.R. L icense –


Fullerton College, Fullerton, California

(Page 2 of 2 – Resume of Susan Parr)

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