Sales Customer Service
Resume:
Jeffrey K. Radt
*** ****** **. (***)
Buffalo, NY 14206
*****************@*****.***
____________________________________________________________________________
________________
OBJECTIVE
To continue a successful career as a first-class professional by building
on past performances, but looking forward to reaching greater professional
heights through new challenges and the resulting achievements.
KEY STRENGTHS / CORE COMPETENCIES
. 12 years of Business-to-Business Sales/Marketing experience
. 6 years of Human Resources/Recruiting experience
. 4 years of Management experience running a business as a Founder/Owner
. Extensive New Business Development experience (i.e. aggressive
prospecting, cold-calling, face-to-face visits)
. Extensive Advertising/Marketing experience (i.e. using Web 2.0 tools
and techniques to advertise and generate leads)
. Extensive Data Entry and Record Keeping experience needed in running a
business (i.e. ATS, CRM systems)
. Seminar Recruiting experience
. College Campus Recruiting experience
. Job Fair Recruiting experience
. Strong Communication and Negotiating skills
. Active; Aggressive; Detail Oriented; Persistent; Consistent
EXPERIENCE
KINGMAKER INTERNATIONAL, INC.
SOLE Owner
BUFFALO, NY
5/2008 - 7/2010
Personally set-up and established a new International Executive Recruiting
Firm called Kingmaker International, Inc., which served North America (both
the U.S. and Canada).
. Given my past experience as a Co-Founder, I set-up this Corporation on
my own.
. Created all the Advertising/Marketing materials and implemented a
launch campaign on an international scale.
. Secured partnerships with several key clients from my previous
position to serve as the new company's foundation.
. Generated approximately $25,000 in placements in the first 3 months at
a Fee/Rate of only 10% per placement.
. Extensive use of QuickBooks, Applicant Tracking Systems (ATS), and
Customer Relationship Managers (CRM).
Reason For Leaving: After a great start, the depressed economy has forced
many of my key clients to put all recruiting efforts on hold indefinitely.
While there are many people looking for work, there are far fewer companies
hiring these days let alone willing to pay a Recruiter for top talent
despite a prior track record of success and no matter how affordable the
cost may be. I thoroughly enjoy this career path and operating a business
on my own, but I also recognize that it is no longer possible to sustain a
young company like mine under such conditions despite my creativity and
best efforts.
Paramount Recruiting Partners, LLC
(formerly Professional Resource Group)
Owner/Partner - CO-FOUNDER
East Aurora, NY
11/2006 - 5/2008
Offered ownership of Professional Resource Group (PRG), the Direct
Placement Division, when Power Personnel was sold to Resolve Staffing in
October 2006. A co-worker and I decided to use the experience we had to
take over PRG, re-brand the company, and start our own firm as Partners.
. Assumed Co-Ownership through a Partnership and formed a Limited
Liability Corporation (LLC).
. Changed name of company to establish a new identity, and retained
small base of client/candidate relationships.
. Extensive use of QuickBooks, Applicant Tracking Systems (ATS), and
Customer Relationship Managers (CRM).
. Responsible for 100% New Business Development and 100% Recruiting
Functions.
. Established at least 1 new Client Partnership per week; Interviewed at
least 5 new Candidates per week.
. Generated $198,450 in placements that were only 10%-15% of candidate's
1st year Base Salary ($24K-$75K Salary range).
. Client/Candidate relationships stretched across the entire United
Sates and at times into Canada.
. Since most of our business came from outside of New York (about 95%),
this position demanded heavy use of the phone.
. Key Clients: Air Temp; American Profit Recovery; Brewster Wallcovering
Company; Cedardale Distributors, LLC; CEMEX; Chateau Diana Winery;
Doritex Corporation; Freedom Plastics; Hoshizaki America; IVCI, LLC;
JDSU; Loomis Fargo; Meridian Capital Group; One Communications; Steel
Technologies; The Talking Phone Book; Unishippers, Inc.; Valiant
Products Corporation.
Reason For Leaving: Gave full ownership to my business Partner and walked
away from everything after learning about several questionable decisions
and partnerships that were made behind the scenes without my knowledge
(breach of Contract).
Professional Resource Group (PRG) - A Division of Power Personnel
Director of New Business Partnerships (Direct Placement Division)
Sales/Sales Management Recruiter (Direct Placement Division)
Orchard Park, NY
11/2004 - 11/2006
Despite a complete lack of Recruiting Industry experience, I was 1 of only
2 people hired to create and grow the Direct/Permanent Placement division
of Power Personnel due to my previous success in Sales/Marketing in the
Advertising Industry.
Sales Responsibilities
. 100% New Business Development...
o Generated our company's account base from zero to 50+ over a 2
year time period.
o 2005: 9 Accounts / 2006: 54 Accounts.
o 25-50+ cold calls by phone / email / face-to-face visits per
day.
o 125+ cold calls per week.
o 500+ cold calls per month.
o Kept a detailed and accurate Performance Log for each month to
track progress.
. Key Clients: ADP; Alpin Surgical Specialties; Blue Wave Marketing &
Promotions; CEMEX; Hoshizaki America; Hufcor; InSciTek; Loomis, Fargo
& Co.; Liberty Mutual; Mac-Gray Corporation; Meridian Capital Group;
One Communications; Steel Technologies; Saft America, Inc.
. We were not restricted by any industry and/or geographic boundaries.
Any Sales and/or Sales Management positions that we saw we went after.
Partnerships established in AZ, CA, CO, D.C., FL, IL, MA, MD, MI, NE,
NV, NY, PA, and TX.
. Conducted business meetings and conference calls with HR
Managers/Sales Managers to assess a company's specific recruiting
needs.
. Created a customized strategy for success for each client so that we
could deliver qualified candidates in a timely fashion.
Recruiting Responsibilities
Expected to find first-class candidates that meet a client's specific
requirements and to deliver those candidates to our clients
in a timely fashion.
Effectively sourced and built a pipeline of candidates utilizing networks
with internal/external business partners, customers,
community partners, the Internet/Job Boards, referrals,
etc.
o Sourced 25-100 passive candidates per day via email and phone.
o Current database of 1,393 Sales/Sales Management Resumes (371
Local / 1,022 National).
Attended local job fairs and created marketing materials to attract
candidates to add to our growing database.
. Sourced, screened, interviewed and placed candidates with our
clients...
o Conducted phone and face-to-face interviews with prospective
candidates (5-10 per day).
o 2005: Secured 17 offers totaling $81,150 at a fee of 10%-15%.
Secured 15 placements totaling $69,650 at a fee of 10%-15%.
88% Closing Ratio.
Average placement was $4,650.
Highest dollar amount for a placement was $9,600.
o 2006: Secured 30 offers totaling $257,470 at a fee of 10%-
25%.
Secured 14 placements totaling $141,700 at a fee of 10%-
25%.
47% Closing Ratio.
Average placement was $10,121.
Highest dollar amount for a placement was $16,250.
. For local recruiting efforts, I traveled to Power Personnel's
satellite offices (Rochester, Ithaca, Palmyra and Oneonta), as
necessary, to interview candidates and assist in the recruiting
process.
. Created Profiles that got archived for each candidate following an
interview since our company did not have the funds to support ATS
and/or CRM tools.
Administrative Responsibilities
. Created a Business Plan, which was our framework for success.
. I was personally responsible for creating our Company Name; Brochure;
Letterhead; Business Cards; Corporate Website (including content);
Company Newsletters; Job Ads; Candidate Email Form Letter (sent to
passive candidates); Standard Contract; Offer/Acceptance Letters;
Reference Check Forms; New Client Questionnaire/REQ Form; Candidate
Interview Questionnaires (specific to each client/REQ); Recruiter
Assessment Form; Post Interview Assessment Form; Prospecting Lists;
Performance Logs.
o Created the "Progressive Fee Structure/Contract" that is unique
to the industry.
. For the first 6 months, our primary focus was to serve as a Generalist
recruiting firm. It quickly became apparent that given our background
and knowledge we would be better served to specialize in Sales and
Sales Management recruiting.
. Implemented a national program where we were not restricted by any
geographic boundaries and/or industry.
Entercom Radio - WBEN News Talk 930 AM / WGR 550 AM Sports Radio
SALES/Marketing Account Executive
Amherst, NY
6/ 2002 - 11/2004
. Acquired and maintained an account base through aggressive prospecting
and heavy cold calling (utilizing phone calls and/or face-to-face
visits).
. Proven success in a business-to-business environment; met primarily
with Advertising Directors, Business Owners, Corporate Officers, and
Senior Managers.
. Regularly conducted meetings to assess a client's needs.
. Developed written proposals to clearly define challenges a company
faces, identified their specific marketing objectives, and recommended
specific marketing solutions.
. Collaborated with Promotions Department to coordinate and facilitate
various promotional events.
. Maintained successful, long-term client relationships that had
generated referral business.
. Repeated the process to ensure the development of new business and to
generate consistent results.
. Collections on each account performed monthly.
. Awards/Recognition:
o Company selects 15 Account Executives annually nationwide to
attend the Radio Advertising Bureau (RAB) in Dallas, TX. I was
chosen to attend this week long "Sales and Leadership"
recognition/training program due to consistent success and
achievement.
o During re-launch of the station WWKB 1520 AM in 2003, I was
instrumental in generating revenue making management's decision
viable. Specifically, I sold 3 annual sponsorship ad campaigns
each valued at $20,000 and totaling $60,000 - in only 1 week!
o In May 2004, I was promoted to position of Sports Marketing
Account Manager overseeing the sale of Buffalo Bills and Buffalo
Sabres exclusive sponsorship packages on WGR Sports Radio 550
AM.
Reason For Leaving: The opportunity and challenge of making my mark in a
completely different industry while, at the same time, being in a position
to help companies and professionals was too appealing to ignore.
The Buffalo News
Buffalo, NY
4/ 1997 - 6/2002
Inside Sales / Customer Service Representative / Billing & Mail
Distribution Coordinator
4/1998 - 6/2002
. As an Inside Sales Representative, maintained client satisfaction by
addressing customer complaints in order to retain/upgrade current
subscriptions.
. As a Customer Service Representative, consistently demonstrated
ability to problem solve effectively in a highly unpredictable work
environment
. Led a 4-person team - - as Billing/Mail Distribution Coordinator for 3
years - that was responsible for distributing weekly invoices and
paperwork directly to Zone Offices, District Managers, Dealers, and
Carriers.
Special Projects Assistant
4/1997 - 4/1998
. Assistant to Vice President and Chief Financial Officer as Special
Projects Assistant for 1 year.
. General administrative duties performed.
Reason For Leaving: My time at The Buffalo News was only Part-Time and
Entercom Radio provided me with the chance to work Full-Time in an exciting
industry.
EDUCATION / PROFESSIONAL DEVELOPMENT
"On Becoming A Great Recruiter" 8-Week Training & Development Program
Offered by Lou Adler and The Adler Group
Completed November 17th, 2006
Buffalo State College
Part-time student at Buffalo State College while pursuing a career by
working at The Buffalo News.
Graduation: Attended 1997 - 2002 / One semester short of graduation to
receive BA English
West Seneca East Senior High School
NYS Regents High School Diploma (w/Honors)
Graduation: June 1997
COMPUTER SKILLS
General Tools: Microsoft Office Suite; QuickBooks; Internet;
ConstantContact.com; Web 2.0 Tools
Recruiting Tools: Job Boards; Networking Sites; Blogs; Spoke; SendOuts
Pro; ZoomInfo; LinkedIn; Bounty Jobs
Marketing Tools: Arbitron; Sales Strata; Media Audit; RAB.com; Blogs;
Social Networking Sites
References Furnished Upon Request
Contact this candidate