Customer Service Representative
Resume:
NEISHATAKA DUDLEY
Shreveport, La. 71118
**********@***.***
OBJECTIVE
My objective is to display my skills, level of knowledge and ability to execute the task at hand
by applying past education and employment to show qualities that fit the described position.
EXPERIENCE
Customer Assistant
AT&T, Shreveport, La. 2008-Present
• Assist customers with registration of their High Speed Internet accounts
• Email creation
• DSL physical line signal testing
• Modem/filter set-up
• Email, browser and modem troubleshooting
• Data entry
• Effective communication with agents in other departments
Customer Service Representative
CenturyTel, Shreveport, La. 2008-2008
• Assist customers with their phone accounts
• Sales
• Provide excellent customer service
Dealer
Samstown Casino, Shreveport, La. 2007-2007
• Deal all table games
• Provide excellent customer service
• Use interpersonal skills to create a comfortable environment
Customer Service Representative
City of Shreveport, Shreveport, La. 2005-2007
• Assist the citizens of Shreveport with their water accounts
• Use a computer data base to inform clients of the accuracy of account balances
• Explore ways to help clients keep current on their water accounts
• Data entry
• Provide excellent customer service
Customer Service Manager
Wal-Mart, Bossier City, La. 2007-2007
• Supervise all front end cashiers
• Handle all customer issues beyond the cashier level
• Provide excellent customer service
Dealer
Hollywood Casino, Shreveport, La. 2000-2005
• Deal all table games
• Provide excellent customer service
• Use interpersonal skills to create a comfortable environment
Dealer/Dual Rate
Horseshoe Casino, Bossier City, La 1999-2000
• Deal all table games
• Supervise six other employees
• Provide excellent customer service
• Use interpersonal skills to create a comfortable environment
EDUCATION
Wiley College, Marshall, Texas
June 2004-May 2006
• Bachelor of Business Administration with a minor in Organizational Management
Capella University, Minneapolis, Minnesota
September 2008-May 2012
• Masters of Science in School Counseling
REFERENCES
Available upon request
Contact this candidate