Customer Service Administrative Assistant

*** ***** ****

Street, 636-***-****

Cell

Crystal City, 314-***-****

Missouri 63019 (preferred)

Email:

mgibson5120@sbcgl

obal.net

Maria L. Gibson

Experience

Nex-Tech Aerospace, St. Louis, MO

HR Administrator

May 2007 - October 2009

Assist managers to fill vacant positions via

recruiting, interviewing and selecting candidates.

Administer benefits and HR policies in the areas of

compensation, insurance, Company policies and

procedures, and employee relations.

Plan and conduct employee orientations that educate

and introduce the new employee to the Company's

culture.

EEOC Reporting/ OSHA Reporting.

Management of multiple and concurrent projects.

Proven ability to handle confidential information.

Manage employee relation issues including employee

discipline and investigation.

Organize various company functions.

Oversee all functions of office maintenance;

coordinate buying/services with external suppliers.

Safety Coordinator.

Supervision of one direct employee.

Excellent Customer Service Skills.

Proven knowledge of employment laws.

Excellent communication and presentation skills.

Strong employee relation skills.

Conley & Company, Clayton, MO

Executive Recruiting Assistant & Office Manager

June 2006 - August 2006

Extensive outside phone work with clients,

candidates and the community at large on behalf of

the MD (Managing Director).

Scheduling candidate/client visits, conference

calls, travel arrangements, and generally

coordinating MD's business calendar and others in

the multi-location company.

Preparing, drafting and typing proposals, job

specifications, resumes, candidate assessments and

reference reports.

Proactive communication regularly with client and

candidates.

Perfecting the company's complex data base system to

export reports including status reports for client

update meetings from database.

Expertise in internet research to provide background

in preparation for client meetings as well as

recruiting sources for candidate generation,

Coordinating monthly expense reports; as well as

invoicing clients.

Southwest Bank of St. Louis, St. Louis, MO

July 2004 - June 2006

Marketing and Communications Specialist

Developed new strategies and marketing materials for

target markets

Direct marketing support for the Director of Wealth

Management

Meet with new clients for endowment funds and

charitable organizations

Planning new events and coordination of Women's

Target markets

Create statistical reports

Keep up-to-date on all technical, media,

entertainment and financial news

Detailed research

Created two different newsletters each month for

clients and employees

Administrative Assistant II

Type drafts, articles, reports, proposals, charts

and a variety of correspondence.

Organize and expedite flow of work through

supervisor's office, maintain files of

correspondence and records, initiate follow-up

action on pending matters.

Screen telephone calls, letters, and/or visitors,

and answer routine questions, and furnish

information, when possible, to relieve the

supervisor of unnecessary detail.

Schedule appointments and coordinate arrangements

for meetings and conferences.

Prepare and process money transfers, deposits,

wires, and payments for commercial business

customers.

Bryan Cave LLP, St. Louis, MO

June 1998-January 2004

Legal Recruiting Assistant

Assist and support the Director of Recruiting and

Professional Development in national recruiting

initiatives to meet hiring objectives, and

coordinate hiring throughout the firm

Support Client Service Group Leaders and Section

Leaders in candidate selection.

Assist with scheduling interviews on-campus and in

office.

Arrange travel accommodations for applicants brought

in for interviews and various attorneys within the

firm.

Prepare offer letters for law school recruiting and

lateral recruiting, reply to all applicants for

attorney positions.

Plan and organize all firm events for first year

associates firm wide.

Assist in maintenance of associate evaluations firm

wide, create and maintain accurate updates of

associate personnel files, assist in maintenance of

annual compensation and bonus process.

Create and compile various recruiting reports.

Process reimbursements for travel, meal and bar

expenses.

Education Sept 1986 - Dec 1986 Jefferson College, Hillsboro,

MO

Dec 2000 - Present Fontbonne University,

St. Louis, MO

Knowledge, Bachelor's of Business Administration with emphasis

Skills and in Human Resources. Plan to graduate in May of

Abilities 2011.

Software including but not limited to:

Excel, Access, Word, PowerPoint, PeopleSoft, Gold

Mine, EZ Labor Mgmt., ADP

and Paychex Payroll Software.

Contact this candidate