Customer Service Data Entry

Akida A. Smith

**** ****** ****** **** ***

Ontario, CA 91764

Phone: 909-***-****

E-mail: ablmsr@r.postjobfree.com

Summary: Experience in customer service, call center and warehouse distribution environment.

Ability to be a plus team player, self-motivated, reliable and very dependable.

Job Objective: CUSTOMER SERVICE REPRESENTATIVE, 9 years experience

Experience:

Job Title: Shipping Coordinator

Employer: Sanyo Logistics Corporation, Rancho Cucamonga, Ca

Dates: 08/07 to 03/10

Duties: Shipping Coordinator Manage the shipping department, use SAP to create bill of

ladings, receiving goods receipts, printing labels, billing and confirming orders,

entering serial numbers, inputting pallet counts and check status on open order reports.

Assist customers by responding to emails, filling and schedule LTL shipments.

Job Title: Storage Specialist

Employer: Keep On Trucking,

Dates: 09/05 to 08/07

Duties: Create in and out tickets, order entry, delivery receipts, and work order receipts.

Handle discrepancies, run inventory reports and billing.

Job Title: Traffic/Billing Clerk

Employer: Syratech Corporation, Mira Loma, California

Dates: 6/04 to 9/05

Duties: Take receipt of inbound/outbound calls, responsible for scheduling truck loads for the

distribution center which consist of RPS and UPS transfers, data entry, filing, EDI

orders, create bill of ladings, & shipping client products before the deadline.

Job Title: Customer Service Rep.

Employer: Fullecom, Ontario, California

Dates: 7/01 to 6/04

Duties: Took call receipt of customer orders for six distributors. Entered customer request into

the database. Provided product and pricing information, as well as status on pending

orders. Handled customer complaints and credit customers for returned items.

Skills: MS WORD, MSEXCELL, COREL WORD PERFECT, WEB

PAGES, SERVER, TYPE 50 WPM

Education: Currently attending Chaffey College

Business Management

CA Drivers

C (passenger car)

License Class:

Additional Clerical duties includes filing, answering the phones, data entry, filing, scheduling and

Comments: assisting customer with questions.

References: Available on request

Contact this candidate