D O M I N I QU E MART I N

** ************ ****, *******, ** 27332 910-***-****

OBJECT I V E: To contribute my customer relations and clerical skills to an organization that can use a talented

young professional eager to provide quality service and dedication to hard work.

EXPER I E NCE: SALES ASSOC IATE . Reeds Jewelers, Fayetteville, NC (2008-present). For this fine

jeweler located in Cross Creek Mall, provide customer service while learning the jewelry selling

business and working as a team member to help ensure that all members of the sales team meet

and exceed their sales quotas.

Am a key holder and entrusted with ensuring that all high-end jewelry is pulled at store

closing and secured until the next business day.

Ship/receive merchandise for relocation and maintain all of the office management duties.

Service valuable jewelry and demonstrate care of gems and gold, silver, and platinum.

Assist customers completed credit applications and demonstrate sensitivity to personal credit

i nformation while submitting the application and then communicating the outcome to

customers.

SERVER. Rockola Café, Fayetteville, NC (2007). Ensured guests had the most pleasant dining

experience possible while delivering high-quality customer service for this high-t raffic restaurant

on one of Fayetteville’s busiest shopping areas.

Learned and was tested on an extensive menu to better be able to respond to customer

i nquiries and make recommendations based on the likes and dislikes of the customer.

Rotated through every position within the restaurant to better understand and have an

appreciation for each person’s contributions to the restaurant.

S PEC IAL IZED F I T T ER and SALES ASSOCIATE. Belk, Cross Creek Mall, Fayetteville, NC

(2007). At this large national retailer consistently achieved sales goals while also delivering

quality customer service.

Was routinely recognized during sales meetings for exceeding expectations and for

receiving writ ten accolades from customers.

After passing a computerized test at the “expert” level, designed to access ability to

accurately take customers’ measurements, became a member of the sales team that sold

custom-fit garments.

M E RC HAN D IS I NG REPRESENTAT I V E. H annah’s Cottage, Yuba City Mall, Yuba City, CA

(2005-06). Helped brides and their wedding parties choose and get fit ted for gowns as well as

specialized parties and events including pageants, while gaining experience in cuts and styles that

f lat ter all body types.

Monitored timelines while custom-ordering gowns to ensure that garments are received in

t ime to make alterations and that customers have a stress-free shopping experience.

Ordered stock and handled merchandise displays to attract business.

ASSISTANT OF F ICE MANAGER. D r. Gibson, D.D.S., Colusa, CA (2005). Assisted the Doctor

and assistants during the summer, including making fmx x-rays, handling data entry (scanning,

p rinting appointments, pulling charts, mailing appointment card reminders, and updating

customer histories).

Gained experience using specialized Software created for the dental industry.

Made new client packets and was entrusted with making bank deposits on a daily basis.

H ave gained valuable experience while working a number of volunteer jobs and

p a rticipating in extra-cur r icula r activities including:

Was a M entor for three years helping middle school students prepare for t ransitioning

i nto a successful career in high school.

Volunteered daily for four years in a daycare facility that cared for children ages newborn

t hrough 12 including children with special needs and those who were removed from other

facilities and labeled as “problems.” Am proud to have been able to reach children with

d isabilities and make positive differences in their lives.

While maintaining “honor roll” grades throughout high school and while also working part-

time after school, actively participated in drama club productions, t rack and field, basketball,

volleyball, and cheerleading.

E DUCAT ION: Pursuing a degree in B usiness Communications, as third-year student at Campbell

U niversity, Pope Air Force Base Extended Campus (3.4 GPA). Graduating December of 2010.

PERSONAL: A friendly professional who grasps new concepts quickly, enjoy providing quality service and

working as a productive team member to achieve common goals. Am computer-li terate with the

ability to multi-task and monitor deadlines. Offer exceptional communications skills, including in

person, over the phone, and e-mail and understand the importance of proper etiquette.

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