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Customer Service Assistant

Location:
Thomasville, NC, 27360
Posted:
August 31, 2010

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Resume:

Cynthia K. Beach

*** ********** ****, ***********, ** 27360, 336-***-****,

ablmr1@r.postjobfree.com

OBJECTIVE

To obtain a full-time position, in the Piedmont Triad area, starting in

July 2010, in an office administration capacity

SKILLS

. Proficient in using Microsoft Word, Excel, and PowerPoint to solve

business problems and produce quality documents

. Deliver exceptional level of customer service in working with clients

. Background in delivering results in an administrative office setting

including greeting guests, filing documents, scheduling appointments,

etc.

. Skilled in managing time and stress effectively including answering

incoming telephone calls using a multi-line phone system

. Capable of operating a cash register and handling financial transactions

safely and accurately

. Excellent organizational and people skills

EDUCATION

B.S., Accounting, May 2012

High Point University, High Point, NC

Dean's List Scholar, Recipient

Alpha Sigma Lambda National Honor Society Inductee; Alpha Chi Honor

Society, Inductee

CPR certified

EXPERIENCE

Thomasville City Schools 1996 - 2009

Teacher Assistant/Media Assistant Thomasville, NC

. Provided encouragement and support in assisting school children with

their academic studies, resulting in and seeing an increase in their

learning abilities and achievements

. Completed a variety of administrative office functions including typing

memos, faxing documents, laminating a variety of materials, answering

incoming calls, etc.

Hills Department Store 1995

Accounts Receivable and Accounts Payable Clerk High Point NC

. Managed all A/R & A/P functions by matching receivable w/payable invoices

and entered into computer; closed out and balanced daily accounts and

posted information into ledger; opened sorted, and filed all incoming

mail

Thomas Built Buses 1993 - 1995

Data Entry Clerk High Point, NC

. Responsible for input of company's payroll/time cards for all plants, as

well as entering a variety of information for other departments/plants,

such as customer orders, inventory, etc.

Aetna Insurance Company 1992 - 1993

Claims Processor Greensboro, NC

. Educated in knowledge of medical/dental terms and procedures to process

company's incoming medical/dental claims in a timely matter with

recognition of outstanding quality performance within first month



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