Customer Service Sales

Paul Jay Smith

*** ***** ******** ***, ******, Colorado 80401

Home 303-***-****

Cell 520-***-****

email ablmqe@r.postjobfree.com

** ***** ***** **********

** ***** ********** **********

** ***rs customer service experience

31 years experience in the interior design/decorating/home furnishing industry

26 years experience in the construction and remodeling industry

I have been in the sales and service industry for 40 years, I am a self sufficient, self

reliant, progressive thinker who has achieved solutions to the challenges presented by my

clients, confidently meeting their need and requests. I also take great pride in the

excellent relationships I have developed with my clients, colleagues, staff and vendors.

Thank you in advance for your attention to my resume`, I look forward to meeting with

you in person and hope that my skills and talents are a good match for your company.

Paul J. Smith

EDUCATION:

Tucson School of Real Estate, Tucson, Arizona 2005

RCA Institute of Technology, New York, New York 1966-1968

Bayside High School, Bayside New York 1962-1966

CURRENT MEMBERSHIPS:

Denver Metropolitan Chamber of Commerce

Knights of Pythias

RECENT PAST MEMBERSHIPS:

American Society of Interior Designers

National Association of Home Builders

Southern Arizona Home Builders Association

Boy Scouts of America, Adult Committee and Membership Chairman (Troop 777)

Girl Scouts of America, Assistant leader (Troop 1613)

Tucson Chamber of Commerce

Phoenix Chamber of Commerce

Better Business Bureau, Tucson, Arizona

EMPLOYMENT HISTORY:

May 2006 to Present

Express Home Services LLC, D.B.A. Express Flooring, Phoenix, Arizona

Design Consultant/Regional Sales Manager

Duties - (Design Consultant) On-site presentations for residential and

commercial flooring sales, suggesting correct products colors and transitions

for each application to meet the client’s individual requirements

Duties - (Regional Sales Manager) Interview, hire and field-train new design

consultant. Follow-up customer service. Distribute leads and appointments

to design/sales staffs in the Tucson, Arizona and Denver, Colorado

metropolitan areas. Join business and government groups, networking,

promoting the company in the community. Design and lay out new

showroom at the Denver location. Act as a liaison between sales staff under

my supervision and upper management at corporate headquarters.

December 2005 to April 2006

Reis` Carriage House, a privately owned Ethan Allen store, Tucson, Arizona

Title - Interior Designer

Duties - In-store furniture sales, In-home design consultations. Design

custom window treatments, select furniture, wall coverings flooring, etc.

May 2002 to November 2005

Interiors With Imagination LLC, Tucson, Arizona

Title - Member/General Manager/Interior Designer/Salesperson

Duties - Make design presentations to clients. Close sales. Order products.

Hire sub-contractors, schedule and coordinate deliveries and installations of

all products. Set pricing. Develop sources of supply. Design, plan and setup

trade show display booths.

Fields of Expertise - Designing custom draperies and other window

treatments and coverings. Selecting appropriate floor covering materials for

each application and traffic pattern. Selection proper furnishings,

accessories, paint colors, wallpapers etc. to complete a room or an entire

home. Color coordination and arranging of furniture, accessories and

artwork. Designing custom furniture, built-ins and cabinetry for special

needs and applications. Designing custom lighting systems. Complete

kitchen and bathroom remodels. Total home and commercial building

remodels, including designing additions to buildings. Designing

accommodations for the needs of the disabled.

January 1997 to may 2002

P. Smith and Company, Inc. Tucson, Arizona

DBA Interiors With Imagination, Tucson and Phoenix, Arizona

DBA Surface Doctor of Pima County, Tucson, Arizona

DBA Strictly Blinds, Pinetop, Sierra Vista, Prescott, Sedona, Flagstaff and

Bullhead City, Arizona

Title - President/General Manager/Designer/Salesperson

Duties - Same as above, plus total charge of new division development.

Expansion of new locations. Hiring, firing, supervising design, sales and

office staff as well as construction crew. Purchase of equipment and

vehicles.

October 1982 to January 1997

P. smith and Company, Inc. DBA Dorson Custom Design Studio, Eastside

and Northwest Tucson, Arizona and Green Valley, Arizona

Title - President/Designer/Salesperson

Duties - Make design presentations. Close sales. Order products. Develop

sources of supply. Hiring, firing, supervising design/sales staff. Schedule

and coordinate deliveries and installations. Hire subcontractors.

October 1979 to October 1982

Model Home Decorators, Tucson, Arizona

Title - Owner/General Manager/Designer/Salesperson

Duties - Same as above

February 1979 to October 1979

Village Inn Pizza, Phoenix, Arizona

Title - construction Engineer, Tucson, Arizona division

Duties - Design, plan and build all modifications, improvements and

remodeling projects, as well as repair and maintenance of structures for five

restaurants in Tucson and one restaurant in Sierra Vista, Arizona

February 1976 to February 1979

S & S Properties and S & S Handymen, Tucson, Arizona

Title - Partner

Duties (S & S Properties) - Locate properties, negotiate purchases, plan and

make improvements, set rents, show and manage units, sell properties

Duties (S & S Handymen) - Place Ads, price and sell jobs, buy materials,

physically perform construction and repairs

June 1974 to February 1976

CCS Equipment Rentals, Tucson, Arizona

Blue Plate Special, Tucson, Arizona

Title (CCS Equipment Rental) - partner

Duties - Place ads. Set prices. Purchase and maintain equipment. Check

equipment in and out.

Title (Blue Plate Special) - Owner

Duties - Plan menus. Set prices. Prepare and serve meals.

August 1972 to August 1974

Country Club Market, Inc., Tucson, Arizona

Title - President/General manager

Duties - Hiring, firing, training and supervising staffs in all departments.

Balancing books. Ordering groceries, frozen foods, fresh produce, fresh

meats and deli items. Setting prices. Preparing foods in fresh deli section.

Working register, and filling in where needed in all departments.

March 1970 to August 1972

Smith Stationary, Floral Park, New York

Ethic Electronics, Floral Park, New York

Title - Owner/General Manager

Duties (Smith Stationary) - Setting up store. Making all capitol

improvements. Finding sources of supply. Buying merchandise. Setting

prices. Setting up window, floor snd shelf displays. Hiring, firing,

supervising employees. Balancing books. Customer service.

Duties (Ethic Electronics) - Setup electronic repair shop. Buy testing

equipment. Place ads. Do troubleshooting and make repairs on customers

electronic devices. Balance books.

October 1968 to October 1970

Cardian Electronics, Woodbury New York

Title - Quality Control Technician

Duties - Test each manufactured unit for any defects. Make repairs as

needed. Present and demonstrate finished units, one -by-one to on-site

government inspector.

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