Management Training

SHannon L. Kilpatrick

** ******* ***** ******* **. 35756

Cell: 678-***-**** Home: 256-***-**** ( ablmml@r.postjobfree.com

SUMMARY

Proactive, self-starter with excellent interpersonal skills. Demonstrated

hands-on experience in process improvement, operating procedure

development, marketing, customer relations, program development and project

management. Exceptional talent for creating critical organizational work

plans to optimize resource usage and productivity.

Professional Experience

F-22 Process Consultant 04/2006 - present

Adamson Consulting Services (ACS), Madison, AL 35758

F-22 Senior Systems

Specialist 0

9/2004-03/2006

Intergraph Corp, Madison, AL 35758/Neo Tek, Huntsville, AL

Above positions held at the site of Lockheed Martin, Marietta - on F-22

Contract

< Conduct monthly meetings with LMA management to review progress in supply

and the depot partnering program

< Assist in developing and coordinating all material for presentations to

management

< Developed training manuals for Advance Planning Scheduling System (APSS)

to be used by support personnel

< Coordinating weekly meetings for Repair, APSS, Provisioning and any

additional meetings required; keeping minutes and actions plans for team

members

< Coordinating the Supply Support portion for 3 sites of the weekly SitRep

Inputs (Supply Supports Accomplishments)

< Provide process support and definition to the Lockheed Martin Aeronautics

F-22 Supply Support IPT

< Support development and execution strategic plans, policies and

procedures

< Responsible for value stream mapping, process analysis, and electronic

data capturing. Eliminated non-value added activities

< Develop risks to executing plans and assist in developing estimates for

assigned tasks

< Assist in design and maintenance of web-based knowledge management system

for F-22 Supply Support IPT

< Assist multiple teams at 3 sites with development of standardized job

instructions

< Track status of project tasks and provide up to date status information

for management and assist in identifying risks and opportunities for

improvement

< Coordinate the weekly Supply Support IPT Training and Communication

sessions for Supply Chain Managers

< Develop and present briefings to senior management on the program status

< Track all documents that are added to the Knowledge Management Tool,

updating folders, adding key words, updating tracking spreadsheet with

all new updates and entries, and ensuring all documents are revised as

needed

< Assist in developing a training plan for Supply Support IPT weekly

training sessions; coordinating the weekly meetings and assisting in

developing training presentations

Assistant Director of Marketing and Development 06/2003 - 08/2004

Pathway, Inc. P.O. Box 311206, Enterprise, AL 36311

< Provided marketing and liaison expertise resulting in the highest census

scores in the programs history

< Used process analysis to develop a strategic plan to educate state and

county agencies, health professionals and educational consultants on the

different treatment options and levels of care offered

< Provided schedules to match planning efforts and tracked task completion

< Developed a strategic marketing plan to expand services into neighboring

states

< Established and integrated workflow process in order to better assist the

clients

Cosmetics Consultant 05/2002 - 06/2003

Parisian, Inc. Parkway Place Mall, Huntsville, AL 35801

< Responsible for the management of inventory

< Prepared and maintained marketing displays

< Planned and coordinated promotional events for Bobbie Brown Cosmetics

< Provided customer support. Worked with customers to determine their

needs and assist with purchases

Referral Coordinator 03/2000 - 05/2002

Director of Admissions 03/1998 - 03/2000

Assistant Director of Admissions 10/1993 - 03/1998

Three Springs, Inc. 1121 Eagletree Lane, SE Huntsville AL 35801

< Developed strategic plans, briefings and presentations to healthcare

officials, educational consultant, state/county officials on the programs

offered

< Consulted with referring professionals, agencies and families to identify

most appropriate placement for a client

< Managed and directed all admission activities. Conducted weekly meeting

with other directors

< Evaluated referral and admission procedures at 22 programs. Standardized

and streamlined the process. Implemented strategies that provided

continuous process improvements.

< Promoted use of information technology to improve business practices.

Organized teams to evaluate program requirements, and implement new

software programs

< Created parent and resident handbooks for all Three Springs programs.

Provided Lotus Notes cross-training.

< Evaluated current and past status of referrals and admission in order to

project and establish future goals

< Developed and prepared quarterly reports on inquiries, referrals and

admissions and discharges for all programs

< Coordinated with insurance companies and managed care organizations on

eligibility requirements for enrollment

Education

1992 Bachelor of Arts in Communication, University of Alabama, Tuscaloosa,

AL

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