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Customer Service High School

Location:
Madison, AL, 35757
Posted:
August 31, 2010

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Resume:

Coronica L. Maehew

*** ********* ***

Madison, Alabama 35757

256-***-****

ablmg7@r.postjobfree.com

OBJECTIVE

To obtain a position that will help me advance my career and utilize my

current skills and education. I am a service-oriented and courteous

individual with strong organizational, multi-tasking, and communication

skills. I can work independently and as a team player.

EDUCATION

Athens State University Athens, AL 2009 - Present

. Candidate for a Bachelor Degree in Business Management 2011

Calhoun Community College Huntsville, AL 2006 - 2008

. Associate Degree in Dental Assisting

United States Navy 1996- 2000

. Electrician's Mate Training

Williamson High School Mobile, AL 1993-1996

EMPLOYMENT

Bright Smiles Dental: 2008- 2009

Dental Assistant (Fill-in)

. Responsible for receiving and scheduling patients for treatment

. Answered incoming calls in a professional and courteous manner

. Answered multiple phone lines, took messages and routed calls to

appropriate party

. Obtained and recorded related medical history of patients

. Explained information to patient in a clear and concise language

so they can fully understand the treatment that the Dentist

prescribed

. Prepared and arranged all instruments and materials needed for

each treatment, prepared patient and operatory

. Knowledgeable of the Eaglesoft program

West Telemarketing: 2003- 2006

Customer Service Operator

. Answered incoming calls in a professional and courteous manner

. Verified customers' insurance coverage, copayments and deductibles for

medical facilities, physician offices, pharmacies as well as

policyholders

. Assisted callers with questions and complaints regarding health plan

benefits

Target Distribution Center 2001- 2003

Warehouse Worker

. Pulled, packed, staged, and converted orders for shipment using

computer generated work order or verbal instruction from supervisor

. Operated all mechanical equipment in a safe manner

. Conformed to all company policies and procedures to ensure a safe and

efficient operation

United States Navy 1996 - 2000

Electrician / Inventory Specialist, E4

. Maintained electrical equipment to prevent shutdowns

. Inspected and repaired electrical systems

. Prepared and processed procurement requisitions

. Ensured accurate inventory and stock information

. Assisted callers with questions regarding stock availability

COMPUTER SKILLS

MS Word MS Excel MS PowerPoint MS Internet Explorer

REFERENCES AVAILABLE UPON REQUEST



Contact this candidate