Carlos Velázquez Jr.

**** ********** **.

Laredo Texas, 78046

Ph: 956-***-****

Cell: 956-***-****

Objective:

To find a Company where, I can apply my knowledge in Customer Service and in the Importation and

Exportation of Merchandise for the best of the company. I have experience working with transportation

companies and following their regulations.

Special skills:

Bilingual 100 % (Spanish/English)

Computer Literate (Microsoft office, internet, e-mail, several traffic systems)

Fax machine

Copy machine.

Personal Qualifications:

I am self motivated, independent, competitive and one of the main reasons is that I like to provide the best

customer service to my accounts. I have been in the Import and Export field for several years and I am

willing to learn new things to provide better service to my accounts. I have experience supervising people

to accomplish the companies’ goals on time and right the first time.

Education:

High school: Preparatoria Juvenal Boone Florez, Nuevo Laredo Tamaulipas Mexico.

College: Laredo Community College, Laredo Texas

Major: Management Import Export (non graduated)

Work Experience:

MC Forwarding & Logistics:

April 2009 – June 2010 Position: Operations Manager

I was in charge of the daily operations, making sure that everything that was programmed to cross to and

from Mexico, was done on time and accurately and making sure that all the customer’s needs were

resolved as soon as possible, and making sure that my warehouse and office personnel, had whatever they

needed to perform they way they were expected to do.

Texas Forwarding Services:

November 2006 – March 2009 Position: Traffic Supervisor

In charge of a traffic module of one of the major customers of the company, supervising the daily

operation to make sure that everything that’s programmed to be crossed that day is done accurately and on

time and taking care of all the customer needs and of my office personnel.

Velazquez Transfer:

January 2004 – November 2006 Position: Operation Manager

In charge of the customer service, account payable, accounts receivable, making the schedule for the

driver’s daily operation, computing the daily expenses of the drivers, and supervise the service that they

provide to the company customers.

Sigma International:

February 2002 – January 2004 Position: Traffic Analyst

In charge of the Customer Service for the company plants all around Mexico, for all their needs for spare

parts and machinery, handling the traffic for the Mexican Customs clearance for that merchandise.

Alejandro Castañeda Co:

December 1999 – January 2002 Position: Traffic Supervisor

In charge of a traffic module, that handles the customer service and all the traffic needs for one of the

major customers of the company. Supervise the traffic people and the warehouse people in the warehouse

that is used for that customer only.

Gemco Forwarding:

June 1997 – November 1999 Position: Data Entry/Warehouse Supervisor

In charge of the data entry for all the merchandise received in the warehouse, supervise the warehouse

people when loading and unloading the merchandise.

Unitrade Forwarding:

February 1995 – May 1997 Position: Traffic Clerk

In charge of customer service and the traffic needs for 3 accounts of the company, for the Importation and

Exportation of their merchandise.

DSL Logistics:

May 1993 – January 1995 Position: Account Executive

In charge of the transportation logistics and traffic, to provide the customer with a complete and correct

service of U.S. and Mexican Customs clearance. To provide them with the door to door service that they

needed from their merchandise.

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