Customer Service Manager
Resume:
Krystle K. Wittig
**** ******** **. #*** *******, FL 32829
ablmfc@r.postjobfree.com
Objective:
To obtain a finance/accounting position utilizing my education and
work ethic in a rewarding environment
Education:
University of Central Florida Orlando, Florida
Bachelor of Science in Business Administration
Major: Finance Graduated: December 2009
Parkland College Champaign, Illinois
Associate in Science Graduated: May 2007
Relevant Courses:
Financial Models with Excel, Intermediate Corporate Finance, Financial
Markets, Financial Derivatives, Real Estate Fundamentals, Real Estate
Law, Investment Analysis
Computer Skills:
Excel, PowerPoint, Word, Outlook, Fuel Management System (FMS)
Work Experience:
Customer Service Representative
Signature Flight Support, Orlando, FL Jan
2007- Present
. Created a marketing strategy and developed a rewards program for
company to implement
. Provided customers with on demand problem solving
. Carried out duties of the Accounting Manager when needed; such as
FMS, filing, invoicing, reconciling daily accounting reports
. Coordinated reservations with pilots, VIPs and tenants
. Multi-tasked by communicating with the customers via telephone,
fax, face to face, email, and Unicom/air to ground radio
Attractions Trainer/Host
Walt Disney World, Lake Buena Vista, FL
Jan 2005- May 2008
. Trained and Developed incoming cast members, coordinators and
transfers
. Acquired the ability to work in a fast paced environment and
handled multiple tasks
. Provided quality guest service and overall satisfaction while
maintaining the Disney show
. Assisted the guest directly to ensure they had a magical experience
Shift Leader, Cashier, Delivery Driver, Cook and Waitress
Monical's Pizza, Monticello, IL
Aug 2001- May 2006
. Took responsibility for the store when the manager was absent
. Responsible for opening and closing procedures and cash control
. Oversaw front-end employees and operations while providing customer
service
Gymnastics Instructor/Coach
Monticello Dance and Gymnastics, Monticello, IL Aug 1998-
Dec 2001
. Built a relationship with over 200 students and gained their trust
. Encouraged and motivated students to challenge themselves
. Obtained coaching skills and gained valuable customer service
experience
. Demonstrated a comfortable, safe and friendly working environment
for students and instructors
Projects:
New Hope For Kids Foundation: Granted a Wish Child his dream in three
months by raising $2,000 to fund his experience. Accomplished:
teamwork, commitment, meeting goals and deadlines
Contact this candidate