Administrative Assistant Customer Service
Resume:
C indy Poulsen
Wellsville, U tah 84339
************@*******.***
P rofile
*Enthusiastic, resourceful and t rainable
*Professionally commit ted and responsible, adapt easily to new situations and environments
*Successfully handle a wide variety of functions, using a combination of creative, organizational and
w r it ing skills
* Maintain focus in a demanding work environment, under deadline and pressure conditions
* Meet challenges head-on and always find a way to effectively complete multiple assignments or tasks
*Able to maintain a professional and positive demeanor, regardless the situation
*Ability to take initiative in completing projects with exceptional quality and detail
*Excellent customer and vendor relation skills
Skills and P roficiencies
* MS Word
* MS Excel
*FACTS
*E2
*50 WPM/10 Key
* In ternet (Research)
*Accurate calculations and deposits in excess of $200,000 daily
*Filing/Editing
*Customer service/Office procedures
*Telephone reception/Office etiquette
* In ter-department coordination
*General bookkeeping
*Business English
*Wri t ten communication
*Planning/scheduling (meetings and t ravel arrangements)
*Purchasing
Q ualification Summa ry
* More than seven years of extensive experience in an office environment
*Strong ability to lead/train entry level office staff
*Excellent ability to gather and analyze data and generate reports
*Exceptional record maintenance skills
* Immense ability to schedule appointments and maintain calendars
*Excellent ability to make administrative and procedural decisions/judgments
*Strong ability to compose and edit wri t ten material
*Ability to handle customer complaints in a tactful manner
* In terviewing skills
(2)
Employment H istory
* Metal Vision Inc.
Industry: Metal Fabrication
Smithfield, Utah
May 2007-Present
Administrative Assistant/Marketing Assistant
Supervisor: Scott Richins (owner)
*Bywater Products
Industry: Custom Cabinets
Hyrum, Utah
November 2006-July 2007
Office Manager
Supervisor: Bret Bywater (owner)
*North Cache Veterinary Services
Industry: Veterinary Office
Richmond, U tah
September 2006-August 2008
Front Office/Veterinary Assistant
Supervisor: DVM Cliff M i tchell (Owner/Veterinarian)
* Lucky B Mfg./Nu Era Transport
Industry: Wholesale Trailer Parts/Supplies
J une 2003-June 2006
Administrative Assistant
Supervisor: Craig O’Bannion (Operations Manager)
*Bountiful Healthcare and Rehabili tation Center
Industry: Care Center
June 1997-July 2001
CNA, Rehab Assistant, Nursing Services Coordinator
(Out of Business)
*Worked various jobs in H igh School call center for a mail order pharmacy & worked at 411 ‘Information’ )
Education
Fall 2010-Br idgerland Applied Technology College-Logan, U tah-ASL 1 (American Sign Language)
December 1999-December 2002-Davis Applied Technology College-Kaysville, U tah-Business Technology
January 1997-March 1997-Davis Applied Technology College-Kaysville, U tah-CNA
June 1995-Graduated Davis High School-Kaysville Utah
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