Theresa M. Ridgell
Linwood, PA 19061
610-***-**** (Cell)
**************@*****.***
Summary of Qualifications:
• Exceptional well organized individual with self motivation, creativity and the initiative to achieve
both personal and corporate goals. A consistent performer who excels working independently as
well as a member of a team.
• Creative innovative thinker, with intuitive abilities using analytical thinking, logic, and problem
solving – “thinks outside the box”.
Professional Experience:
Human Resources Coordinator Children and Adult Disability and Educational Services 1997-2009
• Served as a link between management and employees by handling questions, interpreting and
administering contracts and helping resolved work-related problems.
• Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing
employees, and administered disciplinary procedures.
• Planned and conducted new employee orientations to foster positive attitude toward organizational
objectives.
• Interviewed applicants to obtain information on work history, training, education and job skills.
• Conducted employer references, criminal histories and driver’s license application.
• Prepared terminations letters and exit interviews.
• Identified staff vacancies. Performed searches for qualified candidates according to relevant job
criteria, used computer databases, networking, Internet recruiting resources, cold calls, media and
employee referrals.
• Planned, directed, supervised, and coordinated work activities of subordinates and staff related to
employment, compensation, labor relations, and employee relations.
• Planned organized, directed, control or coordinated the personnel, training, or labor relations
activities of an organization.
• Represented organization at personnel-related hearings and investigations.
• Ensured all staff had Medical Insurance coverage, Life Insurance and Retirement (403B).
Administrative Assistant University of Pennsylvania 1991- 1996
• Prepared reports, memos, letters, financial statements and other documents, using word processing,
data base, or presentation software.
• Answered phone calls and directed calls to appropriate parties or took messages.
• Conducted research, compiled data, and prepared papers for consideration and presentation by
executives.
• Attended meetings to record minutes.
• Greeted visitors and determined whether they should be given access to specific individuals.
• Read and analyzed incoming memos, submissions, and reports to determine their significance and
planned their distribution.
• Performed general office duties, such as ordering supplies, maintaining records management
database systems, and performed basic bookkeeping work.
• Filed and retrieved corporate documents, records, and reports.
• Opened, sorted, and distributed incoming correspondence, including faxes and email.
• Made travel arrangements for executives and reconciled business trip expenses.
• Organized all aspects of mass mailing up to 1500 pieces.
Education:
Graduated West Catholic Girls High School, Philadelphia, PA
Attending South University, Savannah, GA
Skills:
• Computer Literate
• Proficient with Microsoft Word, Outlook, Access, Excel and PowerPoint
• Microsoft Word Perfect for Windows 6.1
• Windows 95
• Internet