Project Manager Management

NANCY ANN UFKES

Kirkland, WA

ablmas@r.postjobfree.com

SPECIAL SKILLS:

• Extensive experience in Project Management in several different environments, including

all aspects of the Software Development Life Cycle (SDLC) and user acceptance testing

(UAT), website development, event management, business development, public relations,

Sarbanes-Oxley (SOx) compliance and biotechnology

• Excellent cross team collaboration skills, including work with partners all over the globe

• Extensive experience with website development including UAT

• “Cradle to Grave” project management experience with several small businesses

• Excellent reporting skills, from basic team communications to reporting for senior

management

• Extensive experience in project management organization, using such tools as TFS,

SharePoint and Project to organize, track and present status of tasks, risks and timelines

• Outstanding communication skills

• Educated in many forms of Project Management methodology including Scrum, Agile,

Lean (certified), Six Sigma and PMBOK

• Exceptional knowledge of Microsoft software programs including: Outlook, Word, Excel,

PowerPoint, Visio, Project and SharePoint

EMPLOYMENT:

Project Manager, Allyis (at Learning Solutions at Microsoft), Redmond, WA

03/14– 07/14

• Provided excellent customer service to internal customers using Learning site through

Microsoft internal Human Resources site

• Helped develop UI for new learning website

• Documented and defined existing internal processes for major vendor transition

• Helped define new processes with the new vendor

• Used Concensus and other survey mechanisms to gather feedback

• Organized and managed SharePoint sites to support the transition

• Responsible for voucher ordering and management across Microsoft

• Acted as focal for exam voucher questions, interacting with teams all over the world in all

time zones

Independent Business Development Manager, Kirkland, WA

06/08-Present

• Working with various small businesses in the Seattle area, worked to develop and refine

business requirements, business plans and business visions

• Using such tools as Facebook and SurveyMonkey (online survey tool), received extensive

end user feedback to insure that site effectiveness

• Developed business model and brand for non-profits and profits

• Co-produced Wimbledon Seattle, from idea conception to event execution

• Wrote all web content, utilizing extensive research and analysis of competitive sites. Took

main website vision and created mainframes to translate vision to web developers

• Worked with testing teams and UAT experts to determine best UI (User Interface) options

• Wrote and distributed press release content

Project Manager, NWCS (at XBox Microsoft), Redmond, WA

06/13 – 11/13

• Assisted multinational team with release schedule and management of Xbox One.

• and Developed SharePoint organization system for easy retrieval of daily build reports

during ship cycle

• Acted as central point of contact for international team during launch of XBox One

• Developed and defined Rhythm of Business (ROB) and communications plan for the

team

• Worked with management and team members to develop consistent and efficient

reporting templates

• Advised team on best practices for reporting mechanisms throughout the organization

• Acted as team focal for training in Team Foundation Server (TFS) in imputing, resolving

and reporting incidents

• Tracked action items through ship cycle

• Utilized change management/ change control process to ensure changes to project scope

were controlled to minimize increase to project cost, disruption to effective utilization of

resources (by developing a system to effectively track resource allocation), and progress with

implementing the project scope

Project Manager, H10 (at Microsoft), Redmond, WA

04/12-06/12

• Worked in an Agile environment to help coordinate the migration of MSDN and TechNet

to the Commerce Platform, working with both the Business and the Engineering Teams for

the Business to Consumer (B2C) customers

• Used TFS and SharePoint to track master task lists and to monitor progress of project

• Used TFS to pull incident reports and reconciliation

• Standardized collection of informational data (pain points and questions) by developing a

system to capture data for easier manipulation for multiple documents

• Utilized change management/ change control process to ensure changes to project scope

and schedule were controlled to minimize increase to project cost and disruption to effective

utilization of resources

• Worked with extremely irregular timelines and scope of work changes effectively

• Helped define process for writing scenario documents

• Gathered extensive data from cross teams to assist in building a better vision of end

product

• Worked with UAT experts and test teams to define user experience

• Contributed to project deadline analysis by working within team structure to define team

deadlines

Program Manager, Collabera (at Microsoft), Redmond, WA

07/10-02/11

• Worked in an Agile environment to established and communicated rhythm of business to

team during several simultaneous launches, including extensive Calendaring cross teams

(including Finance and Legal), and created a central location for upcoming business events

• Developed an extensive company cross team timeline (including all launch dates, all

Company dates, etc) and communicated those out on a weekly basis

• Gathered and communicated project requirements into objectives and tasks, managing

task assignment and reporting on and managing communications

• Drafted and edited senior management weekly and monthly communications

• Provided feedback to management regarding best business processes and effective

communication

• Defined, documented and leaned processes surrounding Monthly Business Reviews,

including revamping reporting structure and new branding involvement

• Developed new on-boarding plan

Project Manager, Yoh Consulting (at Boeing), Everett, WA

10/07-06/08

• Led a team of 35 ensuring that all Boeing Airplane Programs had access to the correct

software tools needed to develop and build the Boeing 787 airplane

• Using Six Sigma and Lean methodologies, restructured processes and reporting methods

• Drove overall team vision regarding technical solutions, including prioritization and

execution of releases

• Accountable for overall planning, organization, execution, and control of Mechanical

Systems Physical Design (MSPD) Software Releases, including enhancements to both new

and existing applications

• Responsible for financial reporting to senior management and implementing financial

changes into the project schedule

• Drove bug reconciliation and tracking system, using SharePoint and daily war sessions

• Negotiated with other departments to insure delivery schedule was met

• Streamlined Business Plan Review Deck for reporting weekly Sub-Domain status to

stakeholders and upper management

• Acted as the primary liaison between senior business management and IT professionals,

including developers, testers and support staff

• Defined and Leaned processes and tools as a charter member of the Project Management

Process Team

Project Coordinator, LG Consulting (at Starbucks Corporate Headquarters), Seattle, WA

03/07-08/07

• Created and maintained extensive Microsoft Projects detailing all parts of a worldwide IT

consolidation

• Maintained financial aspects of the project with the online tools

• Provided weekly financial reports, including all timesheet reconciliations for senior IT

management and business groups

• Consolidated and wrote all status reports and developed consistent rhythm of business for

report structure

• Used Six Sigma and Lean methodologies to work reporting methods and team processes

EDUCATION:

• San Francisco State University, Political Science Major

• University of Arizona, Political Science Major

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