Management Manager

D eborah Voronkov, CRM

**** **** *** * * ive Gahanna, OH 43230

614-***-**** d **********@*****.***

Objective

To utilize my extensive skills and experience in information management and

t echnology to support a Fortune 500 company by managing its information assets

t hrough compliance; reducing costs through a structured disposal program for

i nformation of no value; and to increase productivity by providing access to the

i nformation with business value.

P rofessional Experience

The Scotts M i racle-Gro Company

M a rysville, Ohio

Records and Litigation Support Manager 2006 -

2010

Management and Consulting

• Directed team of five handling all aspects of Records and Li t igation Support for the

Company

• Served as the primary point of contact between the Legal Department and

I nformation Services

• Counseled on retention and li tigation hold issues for applications and data archiving

• Managed vendor relationships for legal services and records management

L itigation Management

• Managed, sourced, developed and implemented in house end to end eDiscovery

p rogram saving the organization over 6 million the first year

• Designed and executed Li t igation Hold program to ensure compliance with

p reservation

• Managed all aspects of document preservation, collection, review and production for

over 100 matters including complex lit igation and governmental and internal

i nvestigations

• Implemented Electronic Billing and administered Electronic Billing and Mat ter

M anagement workflow system to t rack and mine data on legal spend

Records Management

• Implemented and administered document management system utilized by 1,200

associates worldwide to protect and provide access to the most critical and vital

records

• Put in place program to preserve terminated associate data and implemented email

a rchive

• Handled records management functions for acquisitions and divestitures

• Authored Records Retention Schedule

Records Coordinator 2004 –

2006

• Developed protocols for document collection and legal review for serial litigation

encompassing fifty years of corporate history

• Gained control of physical records by implementing database changes, reporting and

p reparing records inventories

S tate Teachers Reti rement System

Columbus, Ohio

Just in T ime Records Supervisor

2001 - 2003

• Managed a team of five in daily operations and quality control for scanning, indexing

of member data meeting service levels 98% of t ime

• Administered Captiva Input Accel for image capture and delivery

Ohio Police & F i re Pension Fund Columbus,

O hio

Records Coordinator 1997 -

2001

• Developed Records Retention Schedule and Records Management Program

• Prepared comprehensive records inventory

• Managed offsite storage

Education

• Certified Records Manager Institute of Certified Records Managers

2002

• Masters of Ar ts Public History State University of New York at Albany

1992

• Bachelor of Arts H istory State University of New York at Albany

1990

Professional Activities

ARMA In ternational

• Region Coordinator, Great Lakes Region 2001-

2005

• Chairman of the Board, Columbus, Ohio Chapter

2000-2001

• President, Columbus, Ohio Chapter

1999-2000

• Vice President, Columbus, Ohio Chapter 1998-

1999

AIIM 1993-

2010

Institute of Certified Records Managers

2002-2010

P resentations

• “Developing an eDiscovery Protocol” A RMA Columbus

2010

• “The Fundamentals of Records Management” Br idgeway Software, PAC

2008

• “Building a Successful Records Management Program” ARMA Summit Fort Wayne

2002

Publications

• ARMA International Standards and Best Practices: Records Management Responsibility in

L i tigation Support ARMA In ternational

2006

I contributed to the Standard and coauthored the chapter on Corporate Records

M anagement

Software Programs

I am well-versed and fully able to utilize and teach others the following professional

software programs:

• • •

Attenex Crystal Reports XI Law

• • •

Catalyst ECounsel Microsoft Office

• •

Captiva Input Email Extender P roducts,

•

Accel Encase Enterprise advanced

• • •

Case Central Encase Forensic Sharepoint

• •

Concordance Laserfiche

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