Customer Service Sales

Jessica C. Walker

P.O. Box ****

New Windsor, N.Y. 12553

Home: 845-***-****

Cell: 845-***-****

****************@*****.***

Objective: Seeking an opportunity to utilize experience and grow with

major entity

with a growing company.

Summary: Dynamic business minded individual with experience in retail.

Fulfill

multifaceted roles (e.g., cashiering, customer service

desk, floor sales

and stocking/receiving) with perceptiveness. Offer

excellent customer

service skills and take the initiative to handle all

tasks. Give a

consistently high level of productivity.

Experience :

Neiman Marcus

Central Valley, N.Y. Customer Service

November 2007-August 2010

. Answered customers' questions concerning store policy, store

merchandise, etc.

. Opened accounts and explained account use. ( Maintained store goal

of opening ten accounts or more to generate store sales.)

. Typed account information obtained from customer on record and

form.

. Successful cash handling.

. Counted and balanced cash deposits in automated cash registers and

depository.

. Operated computer and computer software programs (Microsoft Office

Products: Word, Excel, PowerPoint)

. Clerical work such as data entry input, filing, faxing, answering

phones, etc.

. Trained new associates working in the customer service department.

. Kept a clientele and contact with customers through phone calls and

sending letters promoting store sales or store promotions.

Nine West

Central Valley, N.Y.

Sales Associate

November 2005 to February 2007

. Provided customer service through floor sales.

. Prepared sales invoices and operated cash register systems daily.

. Handled over the phone transactions including purchasing or returning

items.

. Answered customers questions concerning store location,

pricing, and use

of merchandise.

. Stocked shelves, counters, and tables merchandise.

. Store merchandising.

Education :

Orange County Community College

Newburgh, N.Y.

Pursuing BA in Management, Minor English

August 2008-Still

Tillinghurst

Columbus, G.A.

Diploma in General Studies

2007

Contact this candidate