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Customer Service Manager

Location:
Fountain Inn, SC, 29644
Posted:
August 30, 2010

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Resume:

David Thackston ______________________________________

** ********** *****

Fountain Inn, SC 29644

864-***-****

ablm3n@r.postjobfree.com

Objective: To provide effective and efficient management to further the

growth of the company in all aspects while working with a

company that allows personal and professional growth for

its employees.

Education: Erskine College

Graduation Date: May 2004

Degree: Bachelor's of Science

Major: Business Administration/Management

Work Experience: Citifinancial October 2009 - Present

Center Manager: Led branch in the areas of delinquency/cash

control, expense and budget monitoring, development and

execution of business plan, and audit/quality control.

American General Financial Services April 2006 -

September 2009

Branch Manager. Led branch in the areas of delinquency/cash

control, internal growth of customer credit accounts

through present customer solicitations, outside business

development through referrals from local merchants, and

staff development/training while controlling expenses.

American General Financial Services March 2005 - April

2006

Financial Representative. Learned responsibilities and

functions of running an office, which included delinquency

control, training, business development, and

budgeting. Completed 24-month program in 12 months.

The Palmetto Bank May 2002 - March 2005

Teller/Customer Service Representative. Worked as teller

for 2 years while in college executing basic teller

transactions such as accepting deposits and withdrawals,

certified checks, and

accepting loan payments. Transferred to call center

customer

service representative and learned how to open

Certificate's of

Deposit as well as other customer service related areas.

Licenses: Licensed by State of South Carolina to sell Life and

Disability insurance. Notary Public for the State of

South Carolina.

References: Available upon request.



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