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Sales Customer Service

Location:
Clayton, CA, 94517
Posted:
August 09, 2010

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Resume:

Evan Williams

925-***-****

abllzf@r.postjobfree.com

Highlights

. Experienced territory and sales representative with expertise in

commercial and residential building materials, roofing materials,

insulation and products.

. Successful management experience in organizational leadership and

relationship building with clients and team members.

. Ability to work and communicate successfully with designers,

architects, builders, contractors and others in all design fields.

. Successful sales budget management pertaining to profitability,

revenue and setting up new accounts implementing all company policies

and procedures.

. Exceptional organization and negotiating skills

. Supervisory and Management skills and training

. GAF Certification / Owens Corning Certification

Employment History

Benjamin Moore Paint, Oakland CA

Sales/Customer Service

. Maintain store inventory to appropriate level to ensure meets

customer's need.

. Expertise in sundries/stain/paint and products in all types of stain

and paint materials.

. Tint paint products - Benjamin Moore products and Pratt & Lambert

products.

. Maintain merchandising standards / coordinate window displays, sales

floor displays and promotional displays.

. Receiving and placement of stock.

. Utilize business reports to identify sales, gross margin and expense

control.

. Maintained understanding of purchasing polices and procedures.

. Ensure appearance of floor/display items and all equipment is in

working order

. Provided support in development of new accounts and increase of sales

of current accounts.

. Ability to "eye" match special color requests

. Maintained required paperwork, including cash, COD orders & charge

transactions.

California Shingle & Shake, Concord, CA

Territory Manager/ Sales/Customer Service

. Expertise in roofing/building materials and products ranging from but

not limited to all types of building materials, roofing materials,

including metal products, underlayments, waterproofing and insulation

products, skylights, tools and equipment, foam and bonding tapes,

silicone and sealant products.

. Reading of construction blueprints/drawings-Assists with estimates &

job costs.

. Develop, establish, manage and service accounts within territory to

generate and increase sales. Opened accounts.

. Maintain and expanded strong business relationships with key decision

makers, including business owners, purchasing agents and

manufacturers.

. Effectively promote new products/manufacturers through organized group

presentations.

. Provided support through referrals to available resources including

manufacturer promotions and other resources.

. Assisting in product selection in regards to HOA requirements.

. Partnered with contractor to negotiate price quotes to obtain awarded

project.

. Assist with litigation & dispute - acting as liaison between

contractor/manufacturer

. Coordinated & handled all aspects of sale, from negotiations to order

fulfillment accuracy & delivery - making sure safety

requirement/OSHA/DOT standards met.

. Recruited new manufacturers and maintained vendor information.

. Participant in regular trade shows for company name and recognition.

. Performed office, counter and store departments to ensure business &

customers needs met.

. Managed phone and in person contact frequency to assure sales growth

throughout territory.

. Inventory management, processing PO's, special orders and receiving

into warehouse storage in facility. Auditing for errors.

. Conducted Safety Meetings/Labor Management for warehouse staff.

. Use of Microsoft Excel, Word, Outlook and ACCPAC Accounting Software.

Imperial Paint & Wallcoverings, Cleveland OH

Territory Manager/Account Manager

. Successfully developed and maintained sales and distribution to

extensive retailer base in the field of home decorating and design.

. Trained Customer Representatives & Field personnel in product

inventory & business ethics

. Select, train, motivate and evaluated a team of 25 on product and

selling strategies.

. Ensured performance reviews were complete & accurate.

. Researched and communicated market trends to determine and assure

stock and profitable assortment along with product information and

competitor activity.

. Conducted presentations for potential and existing clients.

. Managed phone and in person contact frequency to assure sales growth

throughout territory

. Targeted, acquired and serviced 100-125 corporate accounts.

. Worked collaboratively with departments to communicate and resolve

issues regarding requests, specifications, costs, billing and

schedules.

. Used cold calling strategies to set up and surpass company goals

. Regular participant in trade show for company exposure

. Assisted with front end merchandise with correct presentation & ready

for customers

Work History

2010 - Sales Benjamin Moore Paint

2004 - 2010 Territory/Outside Sales California Shingle & Shake

2001 - 2004 Assistant Branch Mgr California Shingle & Shake

1997 - 2001 Counter Sales/Warehouse Mgr California Shingle & Shake

1990 - 1997 Territory Manager Imperial Paint & Wallcoverings

1986 - 1990 Account Manager Imperial Paint & Wallcoverings

Education

DVC

CSU, East Bay



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