Human Resources Customer Service

Kelly Larson

***** *** ****** ***** *** *-*** Federal Way, WA 98003

Phone: 253-***-**** Cell 206-***-**** . E-mail: ablly4@r.postjobfree.com

SKILLS

. Proficient with Microsoft Word, Excel, Access, PowerPoint, and

Outlook.

. Proficient with Human Resource Information Systems (PeopleSoft, SAP)

and KRONOS Timekeeping.

. Type 50wpm, 10-key at 248 dspm, data entry.

. Ten years experience in providing excellent customer service in person

and by phone.

. Meticulously organized, detail oriented, and ability to handle

multiple tasks under pressure and consistently meet deadlines.

EXPERIENCE

Human Resources Associate June

2007-August 2009

Interstate Brands Corporation, Seattle, WA

. Maintained master data file maintenance in SAP for 250+ employees for

the Pacific Northwest region.

. Processed status changes, pay increases, transfers, probationary

reviews, and disciplinary action.

. Created and maintained employee files, processed weekly payroll

transactions including new-hires, terminations, garnishments, pay for

vacation, sick leave, and jury duty.

. Organized and distributed paychecks, processed accounts payable, and

administered benefits programs.

. Managed recruitment activities including placement of job postings,

candidate pre-screening, and working with hiring managers to fill open

positions in a timely manner.

. Coordinated new-hire processing including pre-employment physicals,

drug screens, and background checks, conducted new-hire and safety

orientations.

. Maintained weekly and monthly reports, and records and logs including

DOT compliance, I-9, FMLA, applicant flow, and Affirmative Action.

Human Resources Assistant

October 2006-February 2007

LSG Sky Chefs, Seattle, WA

. Maintained the processing of employment information in the HRIS

database for 150 employees.

. Managed recruitment activities, reviewed employment applications to

determine qualifications, conducted interviews, background checks,

employment verifications, and new-hire orientations.

. Processed weekly and monthly reports such as new-hires, terminations,

transfers, and status changes, created employee and visitor badges,

and implemented security procedures to authorized personnel.

. Handled highly confidential documents and reports and communicated

effectively with employees and applicants to explain company policies

and procedures, personnel practices, payroll processing, and benefits

eligibility.

Student Work Study July

2005-January 2006

Renton Technical College, Renton, WA

. Organized and maintained student attendance records.

. Communicated effectively with staff and students to disseminate or

explain information.

. Provided clerical support for staff including data entry, mail

distribution, filing, and document processing.

Check-Out Supervisor/Sales Associate November

2003-November 2008

Sam's Club, Auburn, WA

. Supervised and coordinated activities of cashiers at multiple stations

in large retail establishment.

. Participated in the hiring process by conducting interviews and making

recommendations regarding hiring.

. Prepared employee schedules, issued approvals, and conducted

performance evaluations.

. Created and maintained displays, stocked merchandise, maintained

pricing and inventory, responded to telephone inquiries, and provided

all aspects of member service.

Operations Coordinator November

2000-June 2001

Safeco Insurance, Seattle, WA

. Coordinated the daily functions of the Human Resources Operations

Department and effectively interacted among the other coordinators for

the purpose of maintaining current employee records.

. Maintained and updated employee records to document personnel actions

and changes in employee status.

. Examined employee files to answer inquiries and provided information

to authorized personnel.

. Processed confidential employee information such as personal data,

salary, and benefits.

EDUCATION

Highline Community College, Des Moines, WA January

2009-Present

Administrative Management - Currently Pursuing AA

Human Resources Certificate - Currently Pursuing

Renton Technical College, Renton, WA April 2005-

March 2006

Certified Office Professional Certificate

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