Sales Manager

Brieanne Hammer

*** ******* *** *** ***

Waunakee, WI 53597

414-***-**** abllri@r.postjobfree.com

Career Summary

Retail Store Manager with over four years of experience in the high-end

retail industry. Functional experience includes:

Merchandising Team Leadership Training Supervising

Motivating Multitasking Troubleshooting Prioritizing

Scheduling

Professional Experience

Kay Jewelers

July 2010 to Present

Manager in Training, Madison, WI

Responsible for maintaining daily focus on individual and team members'

standards achievement to attain sales and profit projections; contributing

to an atmosphere of total customer satisfaction; developing skills and

product knowledge of team members through training and evaluation; and

recruiting and selection of team members.

. Engaging customers in conversation to understand their needs and

objections.

. Presenting merchandise and detailed information on features and

benefits.

. Offering extended service plans and financing options.

. Providing a superior experience to customers to meet individual and

team goals.

Swarovski North America Ltd

June 2009 to July 2010

Leading the world in production of precision-cut crystal for fashion,

jewelry, and home interiors.

Retail Store Manager, Madison WI

Oversees retail store operations to company standards, ensuring effective

implementation of programs as well as meeting objectives. Initiates action

to enhance productivity, efficiency, effectiveness, and profitability.

( Responsible for staffing decisions including: employment, training,

assignment, and termination.

( Merchandised displays to accentuate products to support the brand

image, including floor moves and window presentations.

( Maintained store cash handling records, reports, and opening and

closing procedures.

( Reviewed merchandise orders and inventory levels for accuracy and

consistency.

( Produced timely schedules that meet payroll budget guidelines.

( Created a productive work environment through consistent coaching

and training of the staff with a positive attitude to inspire and

achieve sales goals.

BCBG Max Azria Group August 2007 to

June 2009

Recognized as a global leader of women's contemporary fashion. Offering

ready-to-wear and accessory collections.

Partner Shop Store Manager, Wauwatosa, WI

November 2007 to June 2009

Responsible for managing a team of 10 sales associates. Driving

business sales with clientele programs and excellent leadership.

Protecting the brand through communication, upholding product knowledge,

and visual standards. Duties include:

. Established sales goals and hold accountability to each associate.

. Interviewed, hired and trained Assistant Managers and Sales

Associates.

. Implemented visual merchandising floor sets involving a variety of

props and mannequins, while evaluating assortment and stock levels,

securing company standards.

. Guarded company assets while controlling payroll through scheduling

and reinforcing loss prevention procedures.

. Consistently lead the Chicago district in client sales by

generating an average of 40% of total business made through client

appointments.

Partner Shop Assistant Store Manager, Wauwatosa, WI

August to November 2007

Served as an effective member of the management team.

Duties consisted of managing and maintaining sales floor; as well as,

overseeing daily operations and transactions.

. Demonstrated excellent customer service, leading the sales team

as a role model.

. Tracked sales figures and associate statistics in various forms

of paperwork.

. Networked with surrounding departments and retail stores to

enhance marketing and promote events.

. Enforced the best way to fulfill goals is by turning new guests

into long-term clients.

Lanc me Paris June 2006 to August 2007

Luxury skincare, makeup, and fragrance sold and marketed in over 140

countries.

Business Manager, Milwaukee, WI

Maximized retail sales by continuing, expanding and overseeing the

Customer Registry Program; orchestrated promotional activities/events;

hired and trained beauty advisors/makeup artists; and preserved and

managed effective stock control.

. Coached team to meet sales goals by holding product knowledge

seminars and weekly meetings.

. Delivered outstanding service by reaching clients for events and

new products.

. Produced schedules in accourdance to guidlines, ensuring floor

coverage.

Education

High School Diploma, Nathan Hale High School; West Allis, WI

2003

Credits Completed, St. Charles Community College; St. Charles, MO

2003 to 2005

Contact this candidate