Customer Service Representative

GWENDOLYN MCNEIL

**** ******** ****

Columbus, GA 31904

H: 706-***-**** - C: 706-***-****

********@*******.***

Objective: To obtain a position where my skills, training, and experience

can be maximized to the best of my ability; open to a new career.

WORK EXPERIENCE

Denim North America / Columbus, Georgia

May 1998 to Present

Cutter/Au Sample Inventory Technician, Customer Service Representative

Evaluate, audit, identify, and prepare samples to ensure quality meets

the standard set

by customer prior to shipping

Check for defects and proper shade standards

Manage material inventory levels

Operate all machinery related to each job

Compile all inventory reports and process orders and inquiries for

shipping

Communicate to internal staff through reports, memorandums, and use of

spreadsheets

via Microsoft Excel and IBM AS/400.

Sumbry Mortuary and Florist (Part-Time) / Phenix City, Alabama

February 1989 to March 2006

Hobby Lobby / Phenix City, Alabama

March 2002 to January 2003

Floral Designer

Responsible for the creativity, management and organization of

botanical/inorganic plants and

flowers

Created and arranged attractive floral arrangements for funerals,

weddings, holidays, bridal and

baby showers, etc.

Provided customers with friendly customer service and nationally

Litho-Krome (Seasonal Employee) / Columbus, Georgia

March 1994 to May 1998

Apprentice

Responsible for the handling, inspecting, and evaluating of various cards

and papers for quality

and consistency.

Created and produced (in association with the Analyst and Screen Printer)

product that met high

standards set by the company.

EDUCATION

MEADOWS COLLEGE / Columbus, Georgia

Associate of Arts, Medical Office Assistant / May 2002

Certification: CPR and standard first aid procedures, childcare and

adolescent behavioral studies, and floral designer

ADDITIONAL INFORMATION

Working knowledge of Microsoft Word, PowerPoint, Access, and Excel

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