Customer Service Human Resources
Resume:
LaTanya B. Johnson
Charlotte, North Carolina 28277
704-***-**** (C)
ablll6@r.postjobfree.com
PROFESSIONAL Human Resources Experience:
Recruiter 7/2007 -
Charlotte-Mecklenburg Schools,
Charlotte, NC
Established relationships and worked effectively with employees and
Principals. Created trust with all employees and principals.
Recruited internal and external candidates for Central Learning
Community positions. Posted positions on the CMS website.
Prescreened candidates for vacancies. Utilized customer service
skills to resolve payroll and other issues for employees.
Accomplishments:
. 99% fully staffed by the 1st day of school for 2008 for the Central II
Learning Community
. 99% staffed 2 weeks before the 1st day of school for 2009 for the
Central II Learning Community
Employment Analyst/Recruiter 3/2004 -
7/2007
Charlotte-Mecklenburg Schools
Charlotte, NC
Established relationships and worked effectively with employees and
managers at all levels for Building Services and Central Office.
Maintained confidentiality with internal and external candidates.
Recruited internal and external candidates for Central Office and
Building Services positions. Posted positions on the intranet, in the
newspaper, and on the CMS websites. Developed and maintained
relationships with hiring managers. Interviewed and set up all
interviews. Advised hiring managers of promising candidates.
Accomplishments:
. Excellent written and verbal communication skills, ability to
prioritize, and a willing team player.
Orientation Coordinator,
July 2002- 3/2004
Charlotte Mecklenburg School System
Charlotte, North Carolina
Facilitated daily orientation sessions for Charlotte-Mecklenburg
Schools (for superintendents, principles, teachers to custodians, bus
drivers, security personnel, etc). with vendors to produce a
successful New Employee Orientation (such as Wolf Data for drug
testing, Fingerprint Inc. for fingerprinting, Graphic Productions for
presentation supplies). Other Assigned duties: Recruited interviewers
for the Teaching Fellows interview process. Recruited internal and
external candidates for AVID Tutors.
Accomplishments:
. Created a New Employee Orientation presentation using PowerPoint
that is still being used today.
. Established hiring procedures for AVID Tutors.
Human Resource Recruiting Associate, June
2000-July 2002
Bank of America & Contract Charlotte,
North Carolina
Coordinated aspects of recruiting in both corporate & temporary
environments. Sourced for internal and external candidates.
Generated offer letters and turndown letters for candidates. Screened
resumes for exempt and non-exempt positions. Resolved payroll issues
for employees. Conducted "new hire" orientation.
Contract Companies: TLC Personnel, Royal and Sun Alliance; McKinney
Personnel, Charlotte Mecklenburg School System; Bank of America;
Executive Staffing, BellSouth Mobility DCS
Other Professional Experience
BOSE DISTRIBUTION OFFICE, Administrator September 1998 to
March 2000
ManPower
Columbia, SC
Monitor and track employee production in all distribution departments
by developing and utilizing MS Excel Spreadsheets.
Accomplishments:
. Set up an appraisal system with workflow completion utilizing
SAP.
E D U C A T I O N:
Master of Arts, Webster University, May 2000
Human Resources
Bachelor of Science, University of South Carolina, May 1997
Criminal Justice
T R A I N I N G:
Selection and Hiring Training (Teachers)/Charlotte-Mecklenburg
Schools
Completed 2008
Customer Serviced Training/Charlotte-Mecklenburg Schools
Completed 2003
PHR Preparation Course/SHRM Learning System
Completed: November 2009
C O M P U T E R S K I L L S:
Restrac, Lawson, PeopleSoft, Personnel Transaction
Database, Crystal Reports, Word, Excel, PowerPoint, Access,
Windows NT, WordPerfect 6.0, GroupWise, Lotus Notes, MS
Outlook, MS Publisher, Experienced with Macintosh programs,
Lawson, DOC-X Web Serv, APIS/APAF
A F F I L I A T I O N S:
ProNet Charlotte
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