Customer Service Sales

Ryan J. Grope

**** ***** **. ***, *******, Ohio *4412

330-***-**** Home / 330-***-**** Cell ~ abllku@r.postjobfree.com

Career Profile

Highly-qualified Construction & Project Management professional with 8+

years experience in supervision and strong expertise in assessing

blueprints, layouts, and local codes. Proven capacity to handle variable

functions necessary in successful project completion. Dynamic communicator

and persuasive speaker, able to forge meaningful associates with clients,

colleagues, and suppliers/vendors. Talent to identify the strengths and

weaknesses of contractors/staff and ability to encourage a risk-free,

positive atmosphere.

Material Ordering / Contractor Management / Customer Service / Blueprint

Reading / Schematics

Construction Management / Estimator / Sales Management / OSHA Standards

Technical competencies: Microsoft Project, Microsoft Office

[pic]

Professional Experience

Supervisor/Contract Position, 2008 - Present

Harbison Walker Refractory

. Train, transfer, and direct the professional success of employees

accountable for operation of kiln unloading line for manufactured

brick in the cement and steel industry.

. Address discrepancies in quality by assessing employee statistics,

wages, and incentives by incorporating QAD production software; verify

compliance with OSHA standards.

. Launch the computer systems responsible for aiding in operations

management and verify orders reach destination within timely and

budget constraints.

Installed Sales Supervisor/Estimator, 2006 - 2008

Graves Lumber Co.

. Prepared cost estimates and progress reports for

commercial/residential property manufacturing and construction

projects.

. Participated in the conceptual development of construction projects

and oversaw the organization, scheduling, and implementation.

. Analyzed sales statistics gathered to determine sales potential and

inventory requirements and monitored the preferences of customers.

. Collaborated with architects, clients, suppliers, and subcontractors

when generating agreements and contracts including necessary

modifications.

Superintendent, 2005 - 2006

Evergreen Homes

. Planned construction projects including 100+ new homes within time and

budget constraints.

. Handled a variety of responsibilities such as securing permits,

purchasing needed materials/equipment, and overseeing adherence to

quality control standards.

. Reviewed the performance of contractors, addressed deficiencies, or

resolved their involvement in projects when deficiencies remained.

Lead Construction Manager, 2002 - 2005

Kimball Hill Homes

. Trusted to complete a $24MM construction project including the

development of 80 homes, tracking performance of construction

supervisors and customer service representatives in 3 counties.

. Remained aware of OSHA and county established standards and

consistently mandated compliance.

. Excelled in teambuilding and leadership when selecting contractors and

onsite personnel responsible for hands-on and technical expertise.

[pic]

Education

Bachelor of Business Administration, Business Management ~ Kent

State University

Professional Development: Quality Build Seminar, 2005 / OSHA 10 Hour

Certification, 2005, 2007

Certification: Tyvek Installation and Pella Window Installation

Contact this candidate