JAG, Bachelor of Engineering, ccna, mcp, sixsigma gb, itil

Jaganathan krishnan

ablljy@r.postjobfree.com,Ph-804-***-****,804-***-****(G phone)

LinkedIn-http://www.linkedin.com/pub/jaganathan-krishnan/14/77/66 Technology Skills:

b Windows 2000/2003

Experience Summary: Total IT experience -12 Servers,

Total experience of 12 and 8 Years of IT Infrastructure systems Unix-Solaris,

Infrastructure service delivery /support experience with Linux, AIX, Remedy,

excellent customer satisfaction track record for Clients MS Analyzer,

-Capital one-Virginia, Kaiser Permanente-California, MSClustering

Microsoft-Redmond, Union Bank-California, Nationwide ,win2k8,HACMP,PRINT

insurance-Ohio, American Express Technologies - Florida. Q SQL 2005,2k,NAS,

Projects Experience: Technical and Infrastructure Delivery SAN, Networking,

management and administration. Firewalls, Web

Infrastructure Resiliency and stabilization projects-Servers, servers,

Networks. Application

Application migration and Re platform and datacenter Servers, IIS, Web

relocation.server/network upgraded. sphere,

Windows2000 to windows2003,Network Upgrades and Hardware upgrades .net,com+,IBM

MQ,Interconnect,IB,

Infrastructure Continuous availability /Disaster recovery My chart Web/App

solution implementation project for Online Transaction Process Server, EMFI,EPIC

Healthcare systems interfacing with 40+ internal and external Printing,

systems interfaces on UNIX and Windows Platform ECP,F5,IBM ND,

SQL 2000 to SQL 2005 infrastructure migration Serena Echangeman,

Systems/Servers/Network administration, support and MS Visio, MS Power

troubleshooting Point, MS Word, MS

Automation of repetitive tasks, Process Improvement projects. excel, SharePoint

Common Delivery Tasks: scope initiation, resource Planning and 2007,Cache -OLTP,

team identification,Technical design-AS IS and TO BE, Design Lotus Notes, MS

Construction Plan, testing, Communication, Integration, issue Outlook, Enterprise

tracking and escalations and technical /People /Process road Data Sourcing,

block elimination, Helping team to eliminate the road block to Proc-Clarity,

achieve the delivery date and facilitation of weekly meetings, VMware, MS Virtual

assigning action items, follow up on action items, tasks break Server, Citrix,

down i.e. parallel, serial, prioritization, cross functional Solution consulting

technical team and Road maps for

coordination-PMO,Design,Integration,Archictecture,Security,Develo implementations.

pment,Network,DBAs,Procurement and change management, Data centre Clarity, Technical

operations, service request and request for changes using analysis, Cross

organization change process tool, implementation steps functional team

documentation, implementation checklist, Infrastructure build coordination,

checklist,Impact analysis, envisioning road blocks and Architecture

Identifying improvement opportunities and leveraging tasks from Design,

past lessons learnt, USE CASES using MS Visio, MS PowerPoint,

MS excel. Project planning using MS project. Deliverables are

delivered aligning with business needs (i.e. short term/long

term) with higher customer satisfaction. Meeting facilitation

using WebEx and Live Meeting.

Capital One, Virginia, IT Solutions Engineering (Infrastructure

Tech Projects Manager) Mar- 10 Projects -Infrastructure

Resiliency/Stabilization/standardization/Data centre relocation

Kaiser Permanente, California, Technical Project Manager-DR/CA-

Oct 2008-Dec 2009 Projects-Disaster

recovery/Continuous availability/Infrastructure Migrations Systems

Microsoft-Redmond, Washington, Online web infra systems Reports Environment-Windows

Manager Aug 07- Jul 08 Projects-Online 2k,2k3,SQL2K,SQL2K5

Portal-infrastructure Reports generation & Metrics presentation , Unix-AIX,HACMP,

Union Bank of California, California, Infrastructure Project Windows 2003

Manager Jan 2007-Jul -2007 clustering,

Projects-Infrastructure Management and patch deployment to Storage-EMC, Heat

enterprise systems Nationwide, Ohio, IT Technical Grab, Power path,

analyst/Process consultant Aug 2006 - Dec 2000 TSM,OPNET,MS

Projects-Application Consolidation and Solutions recommendations outlook, HPSD,

American Express, Florida, IT Systems Infrastructure HPSM, MS excel,

Manager/Systems admin Feb 02 Jul 06 Projects-Infrastructure Clarity, Site

Migrations, Process Improvements, Web Systems management, scope, SharePoint.

MS live meeting,

DNS, Capacity

planning sitescope/

Project Experiences Opnet, TSM,TDP,SQL

1) Capital one -Solutions Engineering Planner (Infrastructure performance using

technical manager) Mar'2010 Infrastructure systems solutions disk offset

projects plan-Infrastructure resiliency/ Stabilization ,Sitescope

/Infrastructure Upgrades/Application and Infrastructure monitoring for

Monitoring and Application /Data migration to a different Infrastructure and

datacenter . BPM monitoring.

Responsibilities-

Infrastructure technical deliverable planning for IT enterprise

projects -Infrastructure Resiliency, Infrastructure

standardization with respect to Online business application

hosted on Servers Wintel/Unix, SQL .Infrastructure environment

build-Server, Network, Voice, Storage, Procurement and

implementation and NIM-mksysb, HACMP, Test and Production

Environment provisioning and site scope infrastructure monitoring Systems Environment

and application migration with Re platform and redesign from one and tools:

data centre to another datacenter and planning DR strategy for Citrix 4.5, Cache

voice interfacing application and Virtual to Physical Intersystem-OLTP,AI

conversion. X 5.3 TL9,EPIC,IIS

Facilitating and Participating in Translation business web server,

requirements to Technical requirements Interconnect,EMFI,

Technical data centre projects planning &Infrastructure delivery EMFI, My chart,

road map/ resource planning, Design discussion, Leveraging CSP,ECP,

technical Knowledge,Infrastructure designs review / Impact Hyperspace, Kiosk,

analysis, Service readiness, COS. DRPC, NAS, SAN, EMC

Capacity analysis as per EA and data centre standards. DMX, Windows

Process facilitation using HPSM change and request management. 2003,MS Clustering,

Procurement and resource engagement using Clarity HACMP, Batch Jobs,

Vendor engagement for service delivery and implementation Firewall, MS Excel,

Change management and change planning and Impact analysis MS Word, Msproject,

Status and progress reporting, Risk and issue Tracking, SharePoint, Remedy,

escalation and mitigation F5,IBM ND,

Envisioning road blocks and solutioning, Monitoring,AIX

Accomplishments-Successful solution implementation and road block Printq, CRON,

elimination, Accelerated the application migration from one data Compuset, EPS,DNS.

centre to another in short span .

2)Kaiser Permanente -Information Technology Oct -08 to Dec 09 (15

months) Systems Environment

Project 1 -Systems infrastructure Program -Continuous /tools: Windows

availability/Disaster recovery 2003,EPIC print

Role - Technical Projects Manager-Infrastructure Design solutions services, AIX 5.3,

and Implementations HP ProLiant

Responsibilities: BL460c,F5 LTM,IBM

Technical analysis, Project discussion initiation, Facilitating ND perl script, MS

meeting, Identifying technical resources and team engagement, excel for Hardware

creating end state architectural diagrams using Visio/PowerPoint, RACK and

identifying configuration items and interface configurations, installation, OS

designing solutions with scenarios, Road maps for implementation, installation,

Procurement, Data Centre Installation, testing, and support, storage allocation

Impact analysis, AS IS and To Be Design, USE CASES, technical and Visio for AS IS

change plan, RFC, SRs using Remedy, change advisory board and TO BE

approvals, envisioning road blocks, creating test and validation Architecture, MS

plan before implementation, monitoring plan, problem/Issue project for project

management and incident analysis and continuous process planning, REMEDY

improvements,Issue tracking, Capacity Planning, Liaison between for SRs, Network

technical, process and PMO, status reporting and metrics analysis

collection, Automation of repetitive manual tasks, identification Systems Environment

of parallel and sequential tasks and task prioritizations for / tools:

simplifying complex change task. MS Clustering, HP

Proliant DL 380 G5,

Windows

2003,wwn,DMX,SQL

2000,SQL 2005,

Project 2 -Tech Refresh -Application Migration, Team Size 20 ADVISER, Remedy

Role - Technical Projects Manager-Infrastructure Implementation ,Network capacity

Responsibilities: Technical analysis, Project Planning, Project planning, MS Excel

discussion initiation, Facilitating meeting, Identifying ,MS project,MS

technical resources and team and coordination, creating end state POWERPOINT,DNS

architectural diagrams using Visio/PowerPoint, Identifying

configuration items and interface configurations.F5 load balancer Systems

configuration planning and testing, Wintel blade installation in Environment/Tools:

datacenter and network switch installation which includes SharePoint Server

procurement, IP planning and Hardware implementation and QA of 2007,Webparts,Excel

the HP wintel blades servers. Identification of parallel and 2007,Pivot,Macro,MS

sequential tasks and task prioritizations, following up with Data project, MS power

centre governance board for server installation in the data point,

center with resources. Progress and issue reporting and network Incident/change

capacity planning and performance test planning, storage tools, XML Script,

allocation and DMX/WWN, Cross functional/geographical team Pro clarity book.

coordination.

Project 3 -SQL 2000 to SQL 2005 -Database migration and Systems

Continuous availability design Environment/Tools:

Role - Technical Projects Manager-Continuous availability Team Windows 2003,AIX

Size 20 5.2,Solaris

Responsibilities: Technical analysis, Project Planning, Project 7,Linux,JAVA,Websph

discussion initiation, Facilitating meeting, Identifying ere,BIG IP,MOM,HP

technical Resources and team engagement, creating end state open view, File

architectural diagrams using Visio/PowerPoint AS IS,TO BE, net, BO,DB2,jboss

Identify configuration items and interface configurations tool, MS excel, MS

,designing future systems and road map for implementation, project, MS power

procurement, installation, testing, pilot, production point, I planet,

implementation and support. Identification of parallel and Site minder,

sequential tasks and task prioritizations, following up with Oracle,

Data centre governance board for server installation in the data

center with resources and progress reporting and issue/conflict

management and network capacity planning and performance test

planning, storage allocation, Cross functional/geographical team Systems Environment

coordination. and tools: MS

EXPERIENCE -2 (Feb 2002 till Jul 08) 6 Years 6 months(tcsl) Excel, MS analyzer,

Microsoft -Redmond Jul Power point, Visio,

-07 to Mar 08(tcsl) Domino, MS Project,

Project -Web Portal Report generation and consolidation and patch consulting

deployment. methodology

Role - Infrastructure Reports Projects Manager

Responsibilities:

Design and create, update, and maintain share point site pages

with business metrics and score card for various line of business

under web portal. Requirement gathering to create a XML script to Systems

pull raw data from ETL db to Excel Pivot and also using pro Environment/Tools:W

clarity work book and Excel macro. Created a SharePoint site to indows2000, Windows

host the reports to business groups for capacity planning and 2003, COM+,.NET,IBM

continuous process improvements with respect to KPI for each MQ, DB2, IIS,SQL,

LOBs. Excel, MS Power

Point, MS Visio, MS

Union Bank of California -Los Angeles Jan -07 to Project

Apr 07(tcsl)

Project -DST Patch Deployment to Enterprise Infrastructure Team Systems

size 50 Environment/Tools:

Role - Projects Manager-Infrastructure MS Excel, MS word,

Responsibilities: Technical analysis of DST patch impact on VB, MS PowerPoint,

Applications, Discovering infrastructure and application owners MS Project

and testing the patch and impact analysis, Identifying the

technical resources and creating a plan for changes by minimizing Systems environment

the impacts. Scheduling and creating a DST implementation plan and Tools -Gauge R&

and cross functional team coordination across US and India for R, FMEA, Cause

Infrastructure and application validation and post implementation analysis, Mini tab,

support and facilitating the change. Conducting post/pre MS Project, MS

implementation review meetings and leading change review meetings Excel, MS Visio, MS

and Created a role /responsibility matrix and facilitating Excel, Created a

implementation, Project status and progress and risk reporting. CMDB

System

Nationwide Insurance -Columbus, Ohio Jul -06 to Dec environment/Tools-W

06(tcsl) indows,IIS,.NET,DB2

Project -Lotus Notes application/IT Application consolidation ,SQL,HP Blades,

Team size 20 Dell,

Role -Infrastructure Process Consultant Systems

Responsibilities: environment/Tools-W

Kick off presentation, Road Maps and Project Plan, AS IS analysis indows2000,windows2

of IT applications/Lotus notes applications, creating methodology 003,Sun Solaris,

for enterprise data sourcing for 300 IT Applications/3000 lotus SQL 2000,IBM

notes applications and working closely with Enterprise Architect MQ,DB2, IIS,

for design solutions and Classification of IT applications by .NET,COM+,MS Excel

redundancy/usage/life cycle and retirement strategy for ,MS project.

identified applications. Deliverables -detailed inventory, system

context diagram, Governance process. IT Application

simplification strategy using IBM component business model. Systems

American Express Technology- Florida/blr Feb 02 to July environment/Tools:

06(tcsl) Windows, Solaris,

Project s- Infrastructure/Application Administration & Process IBM web sphere,

Improvement Oracle, SQL 2k,

Role - Projects Manager-Infrastructure. Systems Cisco Routers, WAN

administrator/Process champion/Analyst analyzer

Responsibilities: Create infrastructure Migration plan for

Window2000 to Windows2003 and SQL 7 to SQL2K and call centre

production desktop CTI component migrations from Java to Cisco

and SNA to IBM Pcomm, Com+ to .net migration, Prepare AS IS, TO

BE document and create a road map Perform impact analysis,

Working with testing team for Validation and Verification.

Project - SOX remediation-"Amex" (Team Size-15)

Dec05 to Jul06

Role - Projects Manager-Infrastructure.

Responsibilities: SOX review process and remediation plan for 600

Visual basic 3 tier Business applications and mainframe

applications, Managed a team of 10+ across South American

market-Brazil, Mexico, Argentina and facilitating meetings,

Review the gaps with Portfolio architect / PMO.

Project -Process transformation/CMDB-Six Sigma-"Amex"

Jan05 to Jul06

Role->Process Champion/Six Sigma GB Team size 150

Responsibilities:->Identifying improvement opportunities across

the technology infrastructure group, Create a AS IS,TO BE,ROI,

Short term and long term solutions for each opportunity. Reduced

the defects in code migration process by enhancing the code

migration to reduce the production failures/ Schedule Slippage in

Test/Dev Environment using Six Sigma GB methodology.

Project -Disaster recovery/Continuous availability-Amex

Aug 03 to Jul 06

Role-Infrastructure Lead - Team size 150

Responsibilities->Creating DR shutdown and recovery procedures

for Datacenter during hurricanes, Supported during Hurricane and

power shutdown and Process implemented for data centre high

availability,

Project - Systems/Application administration -"Amex"

Aug 03 to Jan 06 Role-Systems manager/administrator/Migration

projects Infrastructure mgmt

Responsibilities -Release/Configuration Management for 3 tier

Web/Apps with Win2k/2k3 & IIS web environment with. Dot

Net/Com+ platform, Supporting developers for migrating the

.net, com+ code as per SDLC process, Building Windows

servers,.net and com+ applications, IIS configuration, IBM MQ

installation,.net code migration from Dev/Test/Prod using SDLC

process,Version control software administration and VB Source

code Compilation for release and Datacenter administration .Win2k

to Win2k3 migration mgmt

American Express Technology -ODC -Bangalore

Feb 02 to Aug 03 (tcsl)

Role-Systems/Network/Server Administrator, IT analyst

Project -American express ODC Infrastructure support for 2000

developers in 50+ projects

Role - Systems manager, IT analyst,network manager and software

support

Responsibilities: Performed software and server support for

internal applications development team for the North and South

Americas/Asia Pacific geographies. Assisted with critical system

outages, software upgrades, and capacity planning. Coordinated

with business executives, software experts, help desks, and data

source teams in a 24x6 availability environment. Maintaining

servers and Web applications, Consolidation of versioning tools,

Implementing new infrastructure components, Troubleshooting,

Datacenter relocation planning, Security audit preparation of

Datacenter, Network /Firewall installation, LAN/WAN Support,

Problem/Incident management, Windows, Solaris, IBM websphere,

Oracle 7,SQL 2k,Cisco Routers, WAN analyzer.

Project - IT Network Servicing Companies-

Sep 98 to Dec 01

Role-Customer Support-Networks-LAN, WAN, VSAT, Applications

Responsibilities ->Implementing networks -LAN, WAN, VSAT,

Installing Software and troubleshooting problems, Network

management, Technology- Windows NT, Windows2000, Cisco, IIS,

TCP/IP, and Networking.

Systems Environment/Tools-Cisco, Windows NT, Windows 2000,Sql 7,

Achievements and Awards:

V Service excellence award-Amex for IT Continuous availability during

Hurricane Katrina

V EMR Health care DR solution implementation award from Kaiser IT

V All the projects delivery fetched excellent customer satisfaction of

5/5.

V Six Sigma GB for process excellence in SDLC .net Tier1/Tier2

release management

V Information Technology Information Library

V Microsoft SQL and Windows

V Cisco-CCNA

V Bachelor of Engineering

References-http://www.linkedin.com/pub/jaganathan-krishnan/14/77/66b

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