Engineer Customer Service

Maurice McLester

*** ***** **.

Toledo, Oh *****

Home: 419-***-****

Email: abllfx@r.postjobfree.com

OBJECTIVE:

Obtain a position in the Technology Department where extensive creative,

computer, and social skills are required.

EDUCATION:

University of Toledo, Toledo, OH

Bachelor of Science in Electrical Engineering

Technology May, 2000

Served apprenticeship with the University of

Toledo's Web Master, where I assisted in the revisions of the

university's main home page, and the

Multicultural Departments home page.

Entered work-study program as Laboratory

Technician to help pay for education.

Certified Teacher, OH

Certified since 2004

National Electrical Code, Fort Lauderdale, FL

Completed training course and received certification March, 2003

Relevant coursework:

Digital logic and design

Analog logic and design

Programmable logic controllers

Automatic control systems

Microcomputer architecture

EXPERIENCE:

Technology Coordinator/Media Instructor

Englewood Peace Academy

Toledo, OH

2004- present

Technology Coordinator

Microsoft and Mac Server Platforms. Sets up, configures, and supports

internal and/or external networks. Develops and maintains all systems,

applications, security, and network configurations. Troubleshoots network

performance issues and creates and maintains a disaster recovery plan.

Recommends upgrades, patches, and new applications and equipment.

Constructed, implemented, update and maintain schools first website.

Upgraded schools student information systems, attendance, lunch, grading,

progress reports, and report cards by implementing a computerized data base

which has a web based interface for sharing students information with

administration, teachers, students and parents by installing PowerSchool

software. Implemented "Student Helpline" through instant messaging using

iChat on our internal network. Set up and administration of internal and

external email accounts for over 300 staff and students. Provides technical

support and guidance to staff and students. Maintains, analyzes,

troubleshoots, and repairs computer systems, hardware and computer

peripherals. Documents, maintains, upgrades or replaces hardware and

software for more than 80 computer systems. Supports and maintains user

account information including rights, security and systems groups for more

than 270 administration, staff, and students. Assisted in the grant writing

for technology funding from 2004 to present.

Media Instructor

Prepares lesson plans based on state multi media curriculum standards

instructing children kindergarten through eighth grade. Evaluates and

monitors student's performance based on school standardized grading scales.

Open CNC/Applications Engineer

Tecumseh Products, Dundee, MI

2000-2003

Applications Engineer (2002-2003)

Lead Technical Support Engineer for customers using phone support.

Assisted customers like GM on site with initial installation of software

and Ethernet I/O software and hardware. Tested and Programmed prototype

hardware and software by building test panels and test procedures for each

component. Apart of a team that was responsible for initial development of

ISO9000 procedures for testing and installation of new hardware packages.

Entry-level programming using Visual C++ and VB.

Open CNC Engineer (2000-2002)

Traveled bi-weekly to assist customers on site with diagnostics and

troubleshooting of controls software, PC hardware and software, and machine

hardware at various sites in Ohio, Michigan, Indiana, Tennessee, and

Mississippi. Experience in retrofitting and rebuilding CNC machines. Used

AutoCAD for Electrical panel fabrication, Mechanical and Pneumatic

experience also. Set up PC based controls on CNC machines by installing

hardware and implementing software in an industrial environment to improve

production and quality. Installed PC hardware, operating systems, software

and local network connections. Create operator specified interfaces,

intermediate programming and trouble shooting using Manufacturing Data

Systems Inc. (MDSI) and Isa GRAF software.

Programmer

University of Toledo, Toledo, OH

2000

Participated in a team of 4 that completed 18-week project for the

University of Toledo that included such tasks as developing logic to

implement automatic control of a manufacturing line and automatic search

and retrieval system using

Allen-Bradley PLC SLC 5/03s, tuning servo and stepper motors, maintained

operational network, and documenting system wiring using AutoCAD.

Assistant Crew Leader/ Salesman

Trebor Distributing Co., Toledo, OH

1999-2000

Apart of a sales crew for Tri State distribution of Kirby Vacuums.

Developed effective system for preparation of promotional and training

materials, recruiting, and company advertisements to accommodate specific

needs of a variety of clients. Train incoming employees on the product,

product management, distribution, and customer service. Maintain an

accurate account of monthly profits, expenses, and product growth.

Laboratory Technician

University of Toledo, Toledo, OH

1995-1997

Installed computer software and hardware for faculty and staff. Taught

classes on basic web page design and assisted clients with Internet

questions, and class assignments. Helped clients use computer programs such

as Auto CAD, P-Spice, and various Microsoft programs.

HONORS:

Administrative Assistant

NASA Lewis Research Center, Cleveland,

OH

1993

For my outstanding grades in math and science I was awarded a paid

internship to study administrative computer programs. Received

certification from NASA Lewis Research Centers Administrative Department

for the completion of Summer Internship Program. Honored 6 times with

awards for completion of computer program classes.

MEMBERSHIPS:

Co-Founder

Good Fellaz Boys Club, Cleveland, OH

1990-present

Co-Founded the first all minority sponsored boys club located on the

Westside of Cleveland. Received honored recognition from the Mayor Michael

White on successful efforts to tutor inner city youth on math, science, and

computer literacy. Successfully raised funds to provide club with computer

software.

National Society of Black Engineers (NSBE)

Industrial Society of America (ISA)

Computer Science Teachers Association (CSTA)

University of Toledo Alumni

REFERENCES

Available on request

Contact this candidate