Customer Service Sales

Charles Mccray

objective

Is to work with people hands on and to better

myself in customer service. I want to be able to

make a difference in someone's life.

Experience

South Carolina State University

September 2006 - Present

Residential Life & Housing

Assistant Area Coordinator

Orangeburg, SC

Shared supervision of 17 RA's and 3 Work Study

students.

Encourage staff and students in planning and

developing programs to meet the diverse needs of the

residence hall population.

Facilitate the resolution of crisis, according to

departmental protocol, by providing guidance to

paraprofessional staff, intervening when necessary,

referring and conducting appropriate follow-up. Also

complete discipline paperwork if needed, i.e.

incident reports or letters

Report maintenance issues to Facilities and maintain

a good relationship with Facilities staff.

Assist with advising, counseling and crisis

intervention within the residence halls.

Assist with student roommate conflicts and provide

support to student staff as needed.

Collaborate with other departmental and university

offices such as University Police, Counseling,

Student Life, and Residential Facilities.

Professional Training in the following areas:

Conflict Resolution, Problem Solving, Drug and

Alcohol Abuse, Suicide Prevention, Empowerment

Through Positive Attitudes, Stress Management,

Odyssey Software Training and Emergency Evacuations.

Gibbes Automotive

June 2005- September 2006

Sales Consultant

Orangeburg, SC

Sold cars and pulled credit

Show vehicle and test drive with customers

Call customers to do a follow up on their purchase or

soon to be purchase.

Hampton Inn

October 2004- June 2005 Front Desk/Night

Audit

Orangeburg, SC

Answer phones, made reservation, sold rooms to

walk-ins, and catered to the customer needs.

Night Audit, ran the system for all transactions

during that day. I had to give the numbers for what

the hotel made that day and year to date. I also put

out newspapers to all guest rooms and help put the

breakfast out.

Orangeburg Ford February

2002- October 2004 Sales Consultant

Orangeburg, SC

Sold cars and pulled credit

Show vehicle and test drive with customers

Call customers to do a follow up on their purchase or

soon to be purchase.

Holiday Inn Express March

2001- February 2002 Front Desk/Night Audit

Orangeburg, SC

Answer phones, made reservation, sold rooms to

walk-ins, and catered to the customer needs.

Night Audit, ran the the system for all transactions

during that day. I had to give the numbers for what

the hotel made that day and year to date. I also put

out newspapers to all guest rooms and help put the

Education

1997-1999 Tri County Tech and Clemson

Unversity Clemson, SC

1994-1996 University of South Carolina

Salkethatchie Walterboro, SC

Interests

Playing basketball, help coach basketball team, and

workout.

References Available upon request . abllc5@r.postjobfree.com

300 College St Apt A2 302 . Orangeburg Sc 29115 . 803-***-****

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