Customer Service Medical Billing

Torri Gist

**** *********

Drive

Miamisburg, Ohio

45342

937-***-****

abllb7@r.postjobfree.com

Objective

To obtain a permanent position where I can utilize my skills and experience

to make a positive contribution to the company.

Skills

Customer Service Internal and external

Computer literate: Microsoft, Word, Fidelity, Mosaix, PowerPoint, Western

Union Quick find, Speed pay, early resolution,

Data Entry

Ability to operate standard office machinery

Self-motivated with high energy

Excellent problem solving skills

Ability to work independently and as a member of a team

Efficient and detail oriented

Work History

Caresource Management group Dayton, Ohio 2008

Customer Service Rep. Duties included assisting members by sending out new

identification cards, new materials, and handbooks, placing pharmacy

requests for prior authorization for medication and medical treatment.

Filing grievances for members as needed, updating members information into

company database, reviewing medical billing information with doctor's and

pharmacists, reviewing members medical account history with the individual

member or doctor's as needed.

National City Mortgage Miamisburg, Ohio 2004-2007

Customer service Representative. Duties include customer service, providing

assistance for customer's with default mortgages, analyzing accounts and

resolving problems. Meeting all corporate policy compliance standards, as

well as completing all paperwork.

Good Samaritan Hospital Dayton, Ohio 2004-2005

Cashier Duties included: customer service, assisting and directing

customers, placing special orders for customers, handling financial

transactions accurately, and training new staff.

Prestige Mortgage Moraine, Ohio 2003

Telemarketer Duties included customer service, modified mortgage coverage

according to customer request, inputting and updating customer information

into company database, and maintaining a high sales quota.

Education

Graduate of Patterson Career Academy Dayton, Ohio

Attended Sinclair Community College Dayton, Ohio

Contact this candidate