Customer Service Supply Chain
Resume:
Andrea L. Wellman
Greenville MI 48838
*************@*****.***
PROFESSIONAL EXPERIENCE
Federal Mogul 6-08 to present
-Material Planner
*Maintain proper inventory levels within our warehouse.
*Inventory transfers, month end inventories internally and
externally.
*Determine costs of carriers via air, if needed.
*Manually forecast demand for purchased product and order
accordingly as there is no MRP system.
*Schedule distribution of product to FM Plants weekly.
*Communicate with production managers daily concerning schedules
and shipments.
*Communicate and purchase materials overseas; China, Korea, Japan,
Germany, India, Poland, Austria .
*Maintain/update supplier weekly performance.
*Item master set up and changes for new and existing part numbers.
*Use of these systems:
Excel, Word, Lotus Notes, HP system, Ford DDL certificate, and
Kanban.
Saint Mary's Healthcare 6-2007 to 5/2008 (Job was eliminated due
to budget)
-Distribution Supervisor
*Supervise Dispatch, Linen, Mailroom, Storeroom, and Shipping
and Receiving.
*Communicate with other departments concerning shortages
and changes.
*Ensure on-time deliveries to our storeroom.
*Responsible for ordering all hospital supplies and ensuring
deliveries daily to all floors.
*Ensure that linen is properly taken to and from floors.
*Schedule employees
*Adjusted reorder points to maintain proper levels of inventory.
*Managed Pyxis machine par levels, min levels, and all updates.
*Changed storeroom layout to ensure a lean process.
*Implemented the lean process into the department and into
daily routines.
*Executed the cycle count system to maintain a proper
inventory.
*Responsible for interviewing, hiring and disciplining
employees.
*Use of these systems:
Lawson, Pyxis, Excel, Business Objects, Recognizing
Excellence, and Recruiting system.
Alticor (Quixtar Division) 4-2003 to 5-2007
-Catalog Merchandise Planner
*Plan, purchase, and manage merchandise schedules for vendors by
category to meet our customer needs through MRP system. $325M in
sales for the products purchased.
*Work with Buyers/Marketers on new product lines and existing
issues with current products
*Ensure on-time deliveries of product and keep an up-to-date report
of past due PO's.
*Set up domestic warehouses product information.
*Ensure safety stocks and lead times are satisfactory and change
accordingly to the warehouse needs.
*Allocate products from our U.S. warehouse to other domestic
warehouses.
*Variety of products ranged from snacks, beverages, clothing,
linens, and disposables.
*Maintain forecasts and set up forecasts for new/current products.
*Maintain product updates within the new systems.
*Maintain a weekly critical report.
*Use of these systems:
Manugistics, Catalog Requirement Planning, Merchandising,
Forecasting, JD Edwards, AS/400 and
Order Maintenance.
Alticor (Access Business Group Division)
-Material Planner 4-2001 to 7-2003
*Maintained a worldwide average service level of 97.5%.
*Coordinate end of catalog sales for any overstock products
*Planned direct shipment items and allocated product
internationally and
maintained proper service levels.
*Communicate with overseas distribution centers; Asia and Europe
*Ensure safety stocks and lead times are satisfactory and change
accordingly.
*Took over planning numerous direct shipment items while
integrating a new MRP system.
*Report on-time deliveries of product and past due purchase orders?
*Covered the Health & Fitness products for South America for our
California Planning Dept.
*Use of these systems:
Manugistics (MRP System), DRP, JD Edwards, AS/400, Planning System
2, Finished Stock Plan, Order Maintenance, and Service Level
System.
*Completed Supply Chain Management Certification through MSU at
Steelecase.
ADAC Kentwood, Inc (Toyota and Honda Division) 5-99 to 4-2001
-Material Manager (Mfg Plant Closed)
*Responsible for 5 salary and 10 hourly associates and performance
evaluations.
*Plan production schedules for paint line using excel, molding, and
assembly through MRP system.
*Coordinate Kan Ban systems throughout the plant accordingly while
in place.
*Implemented and lead Kentwood division from CMI/MRP System and Kan
Ban system into AS/400 (Mapics) System and Bar Code Scanning system
by 7-00 and trained all employees on all shifts.
*Responsible for a $12.5M inventory.
*Work with Material Planners to determine and anticipate inventory
shortfall.
*Lead weekly inventory planning meeting that includes
representatives from
production, shipping, customer service, and purchasing
departments.
*Communicate with other departments concerning production,
engineering, and
inventory issues
*Communicated with customers (Toyota and Honda) concerning shipment
schedules
*Supervise the daily activities of Material Planners, Production
Control,
Internal Receiving/Shipping Clerks, and Transaction Clerks.
*Supervised daily, monthly, and yearly inventory counts with a 95%
accuracy rate.
*Work with a $855K budget for Materials Dept, Stores, and
Receiving.
*Responsible for interviewing, hiring, and training new employees.
ADAC Kentwood, Inc (Toyota and Honda Division)
-Material Supervisor 2-99 to 7-99
*Act as primary contact with sales, manufacturing, and logistics,
determining
resource constraints, and developing plans to achieve customer's
needs.
*Review computerized inventory of raw materials against present and
anticipated
sales.
*Work with Material Planners to determine and anticipate shortfall.
*Lead weekly inventory planning meeting that includes
representatives from
production, shipping, customer service, and purchasing
departments.
*Coordinate Kan Ban systems throughout the plant accordingly.
*Participate in Production Control department's monthly forecast
meetings.
*Supervise the daily activities of Material Planners, Production
Control,
Internal Receiving/Shipping and Transaction Clerks.
*Oversee Stores daily cycle counting and address any errors or
concerns.
* Supervised daily, monthly, and yearly inventory counts with a 96%
accuracy rate.
*Use of CMI computer system, AS/400 (Mapics) system and be QS-9000
qualified.
ADAC Plastics, Inc. (Ford Trim Division) 12-96 to 2-99
-Materials Supervisor/Office Manager
*Manage office activities, accounts receivables, and office
personnel.
*Supervise Stores/Receiving department and responsible for
performance reviews.
*Responsible for daily, monthly, yearly inventories.
*Responsible for increasing accuracy in inventory throughout the
plant.
*Material purchasing of raw material and components for
manufacturing plants.
*Monitor production schedules for molding and assembly.
*Communicate with Molding and Assembly supervisors concerning
inventory accuracies.
*Train and address any problems in our manufacturing/receiving
system.
*Update information concerning engineering changes.
*Responsible for recycling of products.
*Responsible for material handlers and safety regulations for
material handlers.
*Continuous improvements ideas for Stores/Receiving area.
*Work with a $700k budget for Stores/Receiving departments.
*Maintain QS-9000 requirements.
*Use of these systems:
Microsoft Excel, Word, Powerpoint, Pull Ticket System, and
AS/400 (Mapics).
Meridian Automotive (Ford Bumpers) 7-95 to 12-96
-Material Control Planner
*Material ordering in Purchase Order Release system.
*Scheduling from MRP.
*Participate in year end inventory.
*Address vendor discrepancies and concerns.
*Use Networking System with daily use with Microsoft Windows and
AS/400.
-Production Control Coordinator/Service Scheduler
*Production report data entry.
*Generating reports, letters, and efficiency/man hour reports.
*Prepare service packaging schedule.
*Attend QS-9000 Document Control meetings.
EDUCATION
Davenport College Pursuing Associate in Business
Administration presently Bachelors in
Business Professional Studies
Michigan State University Supply Chain Management Certificate
2003 to 2004
ITT Technical Institute Secretarial Office Technology
Diploma 1991
SKILLS
Excellent communication skills.
Lean manufacturing training.
Excellent Management Skills
Ability to work independently and also be a team player.
Make resourceful decisions that benefit the company.
Quick to learn new computer systems and technology
TRAINING RECORDS
Supply Chain Management Certification
Kepner-Tregoe Analytical Trouble Shooting
General Safety Training
Performance Appraisal Training
Basic Leadership Skills
Intermediate Leadership Skills
8D Problem Solving
CMI Production Planning and Execution
Effective Business Writing and Grammar
7 Habits of Highly Effective People
Intermediate Excel Class
Intermediate Word Class
Beginning Powerpoint Class
Planning Execution Certificate
Team Leadership Certificate
Participative Problem Solving Course
Honda Capacity Management System Overall Equipment Effectiveness
Ford DDL Training
VOLUNTEER
Volunteer for Sigsbee Elementary Multi-Culture Day
Volunteer at Greenville Community Church as a Preschool Coach.
REFERENCES
Dee Hockemeyer Retired Lead Coordinator 616-***-****
Tammy Wesley Material Planner 616-***-****
Gregory Mott, Purchasing Director 616-***-****
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