Project Manager Customer Service
Resume:
John J. Lerch Jr.
**** ****** ** **, ***********, NM 87107
********@***.***
Goal To provide a quality managerial service in the Operations
field and continue growth in a rewarding and challenging
position.
Career Summary Technical Leadership training & experience.
Proficient in the use of Windows & CAD
operating systems and other office management
tools.
OSHA Construction Safety & Health
Certification.
Skilled in reorganizing operations to increase
profitability.
Previous Military experience.
Experience Operations Manager, IES Commercial, June
Albuquerque, NM 2006-Current
Responsible for the overall day to day
operations of the branch warehouse, this
includes supervising the warehouse manager,
order entry personnel & information
technologies group.
Manage a staff of 14 employees, develop and
implement systems and processes to increase
throughout, reduce operation expenses, and
improve inventory turns.
Maintained departmental budget guidelines
while monitoring customer service
satisfaction.
District Manager, Sensormatic Electronics Aug 2000-Apr
Corp., Albuquerque, NM 2006
Operated a large territory involving Arizona,
New Mexico & West Texas, overseeing 20
employees.
Directed cost saving efforts to reduce outside
contractor spending and improving the
efficiency of employee expenses, time,
workload and used inventory.
Completed and provided annual performance
reviews and disciplinary action if needed.
Project Manager, Sensormatic Electronics Dec
Corp., Albuquerque, NM 1994-Aug
2000
Coordinated scheduling of electronic CCTV
system installations for various accounts
through out NM and West Texas.
Proficient in reading blueprints, establishing
detailed SOW, advising and monitoring
sub-contractors.
Education Eastern New Mexico University, Roswell, NM 1987-1989
Associates Degree in Aircraft Engineering
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