Customer Service High School

Stephanie Via

**** ******** *** ***** ( Mechanicsville VA, 23111 ( 804-***-**** (

abll5r@r.postjobfree.com

Full- Time Administrative Position

Virginia Commonwealth University graduate offering a strong work ethic and

positive attitude.

Friendly personality with excellent interpersonal skills.

Excellent customer service skills.

Quick learner that grasps concepts and rules quickly.

Ability to research, compile and analyze information.

Great written, verbal, and organizational skills.

Detail oriented.

Excellent Computer skills.

Excellent phone etiquette

Education

PENN FOSTER CAREER SCHOOL 08/10 to Present

Scranton, PA

Medical Billing and Coding Diploma

08/05 to 05/10

Virginia Commonwealth University

Richmond, VA

Bachelor of Arts

Recent Work Experience

CUSTOMER SERVICE SPECIALIST

Dicks Sporting Goods January 2010 to July 2010

Gained experience in sales, managing money, providing excellent customer

service and overseeing cashiers.

Gained leadership skills and confidence in myself as a leader.

Cashier

Dicks Sporting Goods November

2008 to January 2010

. Provided excellent customer service to each and every customer.

. Managed money and helped to maintain a well stocked front end.

Companion

Public Partnerships LLC February 2008 to August 2008

. Worked with a young adult who had epilepsy. My main objectives were

to help her become a more independent adult with learning how to cook,

grocery shop, manage money, and to think for herself. I gained a lot

of knowledge and character building attributes during this time

including self-confidence, knowledge of what to do when a seizure

occurred, and how to interact effectively, this job experience has

made me a better person.

Volunteer Work & Other Experience

Summer School Helper

Hanover County Public Schools

. Every summer from age twelve to sixteen I volunteered in the summer

school class for pre-school aged children who had disabilities such as

autism. My responsibilities included helping with the daily classroom

activities such as, arts and crafts, sensory activities such as

writing with shaving cream, setting out lunches, reading to them, and

much more.

. After volunteering every summer at age seventeen I worked as an

Assistant Teacher for two summers. The first summer I worked one on

one with an autistic child. While, in my second summer I worked with

high school students who had disabilities.

Other Experience

. I also have gained experience through working in a restaurant, child

care center, children's gym, and doing clerical work at the local

middle school while in high school.

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