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Customer Service Management

Location:
San Diego, CA, 92116
Posted:
August 31, 2010

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Resume:

Jeannette Miller

808-***-****

abll44@r.postjobfree.com

Objective:

To obtain a position that will enable me to utilize my passion, skills,

experience and education, animal health and care.

Professional Experience:

Animal Keeper,, Wild Things, Inc/ E.A.R.S, Salinas California

. Mammal, bird and reptile care, management and husbandry

. Carnivore, herbivore and omnivore diet preparation and

feeding

. Elephant care, management and husbandry

. Animal behavior observation

. Animal training: positive reinforcement and operant

conditioning

. Guest interaction: tours, camps and events

. Public presentations and education

. Data collection

. Record keeping

. Exhibit cleaning and maintenance

Naturalist/ First mate, San Juan Safaris, 2009, San Juan Island,

Washington

. Identification of marine mammals, fish, invertebrates and

plants

. Public speaking

. Public education

. Wildlife interpretation

. Data collection

. Record keeping

. Operated and maintained motor boats in a variety of weather

conditions

Fisheries Technician, United Water Conservation District, 2008,

California

. Animal care

. Public education

. Handled endangered fish, reptiles and amphibians

. Trapped and trucked endangered animals to appropriate

locations

. Fish ladder operations

. Water quality testing

. Data collection and analysis

. Public education

. Assisted Dr. Elise Kelley with fish surgery preparation

. Fieldwork setup

. Field research

. Stranding surveys

. ATV operation

. Dam flushes

. Photo identification projects

Independent Research, Cal State University, Channel Islands, Dr.

Rachel Cartwright

. Myoglobin in neonate cetaceans

. Tissue typing

. Research discussion at American Cetacean Society Symposium

Education:

California State University, Channel Islands

. Bachelors in Biology

. Science GPA 3.7/4.0

Certifications:

American Red Cross

. First Aid

. CPR

PADI

. Open Water Diver

49er ROP

. Animal and Veterinary Science Certificate

Volunteer Involvement:

San Juan Island Stranding Network and Soundwatch Boater Education

. Weekly necropsies

. Monitoring marine mammals

. Wildlife conservation/ education research lectures

Jeannette Miller

808-***-****

abll44@r.postjobfree.com

References:

Pete and Nancy Hardy, Captain, San Juan Safaris,

abll44@r.postjobfree.com

360-***-****

Bill Wright, Ecotourism Consultant, San Juan Safaris, 800-***-****

Steve Howard, Fisheries Biologist, United Water Conservation District

abll44@r.postjobfree.com, 805-***-****

Elise Kelley, Steelhead Trout Researcher, University of California at

Santa Barbara, abll44@r.postjobfree.com, 805-***-****

Rachel Cartwright, Biology Professor, CSU Channel Islands & Principal

researcher, The Keike Kohola Project abll44@r.postjobfree.com,

805-***-****

Business Skills:

Volunteer management Event planning

Customer service orientated Sales

Problem solver Relationship development

effective communicator Great listener

Well organized Self starter

Presentation skills Leadership

Outgoing Articulate

Fast learner Public outreach

Animal Care Skills:

General husbandry (large and small mammals, birds & reptiles)

Surgery assistance Comparative anatomy and

physiology Observation & record keeping

Wildlife education

Species identification Microbiology techniques

Large and small animal restraint Pathology

techniques Physical examination Basic

pharmacology

IM, sub-q and IV vaccination procedures Animal nutrition

(preparing & feeding) Emergency procedures

Enclosure repair & maintenance

Fieldwork Skills:

Report writing Library retrieval Spreadsheets

Presentations skills Project management Data

collection

Data analysis ATV operation 4WD operation

Boat operation Snorkeling Diving

Stranding surveys Hiking Seine fishing

Carrying equipment Wading Fish and

wildlife identification

Strenuous fieldwork Towing trailers Small plane

passenger experience

Laboratory Skills:

Microscopy Laboratory safety Incubation

Bacterial staining PCR Gel electrophoresis

Cell culture Statistical analysis Lab reports

Lab notebook Media prep and sterilization

Decontamination Sterilization techniques

Computer Skills:

Microsoft office SPSS Web savvy

Relevant Coursework:

Science:

Chemistry Microbiology Biostatistics

Biogeography Genetics Molecular Biology

Physiology Invertebrate Biology Ecology

Evolution Cellular Biology Environmental Science

Environmental Ethics

Animal Science:

Animal Nutrition Animal Production Animal Husbandry

Beef Husbandry Equine Lameness Equine Husbandry

Business:

Marketing Business law Principles of real

estate



Contact this candidate