Customer Service Administrative Assistant

Virginia Beth Brown

abll23@r.postjobfree.com

**** * **** ****** ******, TX 78702

Mobile: 512-***-****

Objective

To obtain employment with a company that allows for learning and growth, as

well as being able to incorporate leadership and creativity in the role.

Education

1999-2003 James E. Taylor High School. Katy, TX

Received High School Diploma in May 2003

2006-2008 Houston Community College. Katy, TX/ Austin, TX

Associate of Science

Nov 2009-July 2010 Worked/traveled throughout Australia.

Aug 2009-October 2009 Worked/lived in France to help set up a sustainable

organic

farm.

Personal Assets

. Management and Clerical Experience

. Creative and Efficient Trouble Shooting

. Intermediate with all Microsoft Office Software

. Well versed in Blueprint Software

. 7 years of customer service experience

Work Experience

July 2008 - August 2009 Smiley Media Austin,TX USA

Trend Analyst/Administrative Assistant

. Resolved customer care issues with regards to publisher contracts

. Created spreadsheets to display trends for company's financial matrix

. Over saw employee relations and content with their working environment

by organizing holiday events, corporate lunches, and social outings.

. Accounts Payable

. Collections

. Researched new software/technology for work environment

. Managed general upkeep of the kitchen with a stock list of over 200

items.

December 2006- July 2008 24hr Fitness Austin, TX USA

Retail/Lead Front Desk Receptionist

. Handled member's concerns

. Routed incoming calls to appropriate department

. Upheld billing and compiled accurate documentation for EFT setup

. Reconciled cashier reports

. Arranged work schedules for front desk employees

August 2006-November 2006 Andrew Eisberg New York, NY

Personal Assistant/Photographers Assistant

. Set up photography equipment for professional shoots

. Arranged meetings between clients and photographer

. Organized appointments

. Managed financial books for business

. Encompassed a vast range of duties on a daily basis; ran errands

November 2005-August 2006 All American Photo Austin, TX USA

Production Manager/Photographer

. Oversaw daily operations of sublimation team

. Met deadlines for orders placed through e-commerce

. Correlated daily logistics of outgoing products

. Kept inventory and ordered supplies as needed

. Produced images for various photography assignments

. Hands on interaction with clients in the field

. Data entry

July 2003 - November 2005 Johnny Carino's Katy, TX USA

Lead Server

. Managed schedules for over 10 employees

. Served patrons with high class service

. Conducted new trainee courses

. Maximized revenue by up-selling

. Liaised with kitchen on special request or delayed meals

References

Jay Harry - Chief Financial Officer for Smiley Media - (512) 699 -

4531

William Sierra-Lenhart - Chief Research Scientist for Disrupt Dev -

(512) 731 - 5300

Robert Hilker - Lab tech for Health Yes - (512) 669 - 9676

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