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Customer Service Manager

Location:
Corvallis, OR, 97330
Posted:
August 31, 2010

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Resume:

Carole M. Cody

**** *.*. ***. ***, Unit **

Corvallis, OR 97330

541-***-****

541-***-**** (cell)

abll1q@r.postjobfree.com

SOFTWARE & SKILLS

Microsoft Works Accounts Receivable Switchboard/Multi-Line phones

Microsoft Word Filing – Alpha/Numeric Billing/Invoicing

QuickBooks Pro Cash Handling Typing/Data Entry

Customer Service Bank Deposits 10-Key

Reception Learn New Things Easily Dependable

EDUCATION

UMPQUA COMMUNITY COLLEGE. March 1993 to June 1995. Associate of Applied Science, Office Technology/Legal

Secretarial. Graduated June 1995. Member of Phi Theta Kappa Honor Society. President’s List honors, Dean’s List

honors, 4.0 GPA for six terms, 3.96 cumulative GPA.

EMPLOYMENT HISTORY

FIDELITY NATIONAL FINANCIAL (TICOR TITLE CO.). Lead Data Entry (07/05 to 07/10). Data received from supplier

must be keyed into another program (Titlescan). Work included all documents recorded for public record in 13

Oregon counties. Responsible for distributing daily work, keying any overflow, verifying work, checking legal

descriptions. This work required a high degree of accuracy and attention to detail.

GLOBAL SIGN & AWNING COMPANY. Receptionist/Accounts Receivable (10/01 to 04/03), Sales (04/03 to 07/04), Office

Manager (07/04 to 03/05). Answered phones, handled customer service, accounts receivable, invoicing and

collections, typed contracts and bid letters, posted time cards, handled some payroll and accounts payable duties,

prepared bank deposits, miscellaneous duties included filing, downloading and e-mailing photos and other

documents, faxing. Performed other duties as assigned. This company is no longer in business.

DOUGLAS COUNTY PLAN CENTER. Office Manager, January 1997 to October 2001. Responsible for day-to-day

management. Answered phones, handled regular monthly and yearly membership billings, accounts receivable,

minor collections, performed notarial services. Published a weekly newsletter, handled client inquiries, recruited new

members and advertisers, ordered and returned blueprints and specification books, made copies of plans and

specifications. Prepared and made bank deposits.

AA SURVEYING SERVICE, INC. Administrative Assistant, June 1995 to August 2000. Answered phones for several

companies, did filing, accounts receivable, billing, correspondence, typed and distributed bids, maintained map files,

posted time cards, opened and maintained client job files, performed notarial services and other duties as assigned.



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