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Customer Service Sales

Location:
Montgomery, AL, 36116
Posted:
August 16, 2010

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Resume:

Jovonna Mae Hardy

**** ******** ***** *** *

Montgomery, AL 36116

707-***-****

abll1l@r.postjobfree.com

OBJECTIVE

To obtain the position as a Medical Records Clerk, which will offer a

variety of challenges and responsibilities where my abilities and skills

can be fully utilized.

QUALIFICATIONS

Demonstrates excellent personal motivation, with a proven

ability to build and work collaboratively in a strong team environment

and independently.

Very focused, dependable, and goal orientated with positive

attitude and able to adapt to challenging and emergency situations.

Displays outstanding analytical skills with the ability to

analyze situations accurately and effectively.

Strong interpersonal skills, exceptional rapport with people and

proven success in initiating and maintain strong interpersonal

relations.

Strong computer skills in Microsoft word and software programs.

EDUCATION

Bachelors of Science

Major: Psychology, Auburn University at Montgomery, May 15, 2010

Minor: Sociology

Emphasis: Children and Adolescence

High School Diploma

Hogan Senior High School, Vallejo, California, June 18, 2001

I worked through college to help finance my education.

WORK EXPERIENCE

Sales and Marketing

Advantage Sales and Marketing, Montgomery, AL 5/2009-current

Provided customer service to all Wal-Mart customers.

Suggested products to buy, by engaging with customers with event

demos to promote interest and sales.

> Arranged demos according to events and allowed time to breakdown demos

accordingly.

Child Care Teacher

Aldersgate Weekday Children's Ministries, summer 2007

> Developed and implemented appropriate preschool program, which meets

emotional, developmental, social, physical and intellectual needs of

the young children.

> Supervised children in preschool while proving cultural and age

appropriate activities and learning tools.

> Provided a safe and secure environment while establishing routines and

providing positive guidance and comfort.

> Clearly and effectively communicated with children in an understanding

manner while building child's esteem.

Fulltime Nanny/ Housekeeper

Grates Home, Montgomery, AL yr 2005-2006

Entirely responsible to care for 2 young children a boy and girl

and a 13yr old teenager.

Supervised the children while maintaining a safe and healthy

environment for the children.

Assisted with reading, school work, preparing arts and crafts

and with school carpool and after school activities.

Assisted in light household duties such as dishes and laundry.

Transcriber/Receptionist

NCCM, Montgomery, AL yr 2004

Typed neurological voiced dictations for appropriate patient

medical charts.

Filed medical paperwork for the different departments in the

appropriate file cabinets.

> Made copies, handled faxes and assisted with answering phones and

scheduling appointments.

Hospital Clerk

Kaiser Permanente Hospital, Vallejo, CA yr 2000-2001

Greeted visitors and helped them locate patients and family

members in the computer database.

Answered phones and directed patients to different locations in

the hospital buildings.

Assisted patients with wheelchair transportation to their

appointments and for hospital pick-ups.

Maintained and updated patients medical files with their personal

information in the database.

Certifications and Training

13 completed hours through DHR in child and language

development, positive discipline and guidance, universal precautions,

and philosophy of early childhood.

51 completed curriculum hours in Psychology and related fields.

20 completed curriculum hours in Sociology and related fields.

Activities

Psychology Club, Montgomery, AL

American Humanics Volunteer, Montgomery, AL



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