Joi L. Hayward
Sierra Vista, AZ 85635
**********@***.***
TS/SSBI SCI Eligible
SUMMARY: Seeking a position as a valued member of your management
department that leverages my achievements, skills, energy
and talent while supporting the organization's mission and
objectives.
EDUCATION: Bachelor's of Science: Major Human Resource Management; Minor:
Accounting: University of Maryland University College (in
progress 113 credits completed)
Associate's of Science: General Studies; Cochise Community
College; August 2010
Human Resource Certificate (May 2008)
Project Management Certificate (Undergraduate Program UMUC;
May 2010)
Defense Acquisition 101
SPECIAL SKILLS: Resource Management
Budget Management
Office Management
Microsoft Office (Word, Power Point, Excel, Outlook,
Access)
Organizational Skills
Typing (70+wpm)
Applicant Tracking Systems
Travel Arrangements
EXPERIENCE: SGIS (07/30/2008 - Present)
Resource Manager
Sierra Vista, Arizona United States
Perform full life-cycle recruitment for qualified IT,
Intelligence, Engineering professionals for requisitions
supporting Department of Homeland Security, Department of
Defense, and Defense Intelligence Agency. Analyze complex
planning, programming & budget policies & guidance to
determine impact on assigned programs. Conduct phone
screens and in person interviews to ensure qualifications
meet open positions. Create and place recruitment
advertising in channels including the internet, newspapers,
employee communications and professional publications.
Prepare employment agreements, extends job offers, and
arranges for pre-employment physical and drug screen, and
completes/routes new-hire paperwork. Attend career fairs
and networking events on occasion. Assists in proposal
process for government/commercial procurement. Conduct
routine follow-up meetings with personnel on customer
sites/projects. Assist in generating new business
opportunities and referrals. Perform research on market and
pricing.
Conducts comprehensive studies pertaining to
work/management systems & management projects in order to
economically & efficiently improve these systems, programs
& projects. Account for all manpower spaces; perform
quantitative analysis using a variety of statistical
techniques; document & distribute manpower resource
guidance; and maintain audit trails of changes. Identify
the need for changes through organizational studies &
develop plans for reorganization to implement improvements.
Evaluate planning and contingency requirements of the
organization & mission.
Baumholder Collective Gospel Service (08/01/2005 -
01/07/2007)
Administrative Assistant
Baumholder, Germany, Armed Forces Overseas Germany
Maintained and updated phone and separation date rosters.
Greeted all visitors. Created new member orientation
packages. Supported the leaders and Clergy with
administrative tasks. Maintained records for each parish
council meeting. Updated calendars to reflect upcoming
events. Ensured church programs and bulletins were
completed for each weekly service. Coordinated monthly
events with the clergy. Placed purchase orders for all
ministry leaders to avoid misuse of funds. Used knowledge
of CMTY funds to create a budget for all auxiliaries. Used
knowledge of basic or commonly used rules, procedures, or
operations and basic skills to operate equipment. Utilized
a variety of automation software to facilitate various
activities to support administrative and/or senior staff.
Independently accomplished appropriate administrative
requirements.
Areva Transmission and Distribution (08/01/2004 -
01/06/2005)
Receptionist/ Human Resources Assistant
Philadelphia, Pennsylvania United States
Created new hire information and orientation packets.
Completed reviews for selection process. Organized company
functions. Completed management expense reports. Used Human
Resource Knowledge to recruit and select new employees.
Took inventory of all office needs and ordered all supplies
for each department. Organized new mailing system for
Executives, Engineers, and Field Sales Representatives.
Assisted managers with hiring process from start to finish,
including recruiting, processing applications, background
checks, reference checks, and proof of salary. Provided
potential clients and employees with directions and
necessary accommodations. Prepared travel arrangements for
visiting clients and employees. Advised and aided in
resolving difficult staffing problems for complex
resolution. Maintained a database on assigned cases
concerning labor/employee relations and problems related to
grievances, complaints, adverse actions, etc. Provided
advice, counsel or instruction to employees in all aspects
of human resources staffing policies and regulations.
Maintained supplies for the entire office. Keep accurate
hand receipts for audiovisual equipment and furniture in
the conference room. Received and reviewed performance
appraisals to ensure they meet regulatory criteria before
forwarding to upper level management. Responded to walk-in
and telephone applicants interested in obtaining employment
information. Applied procedures and established guidelines
to complete general assignments. Received visitors and
callers to the organization involving inquires concerning a
variety of substantive administrative and/or technical
issues. Determined the nature of inquiry, and based on
knowledge of the organizations activities and
administrative requirements, refers visitors or callers to
appropriate staff person.
A. Pomerantz & Company (09/01/2003 - 10/01/2004)
Human Resource Assistant/ Receptionist
Philadelphia, Pennsylvania
Updated employee information concerning taxes. Adjusted
employee benefits for medical insurance and retirement
plans. Assisted is setting pay and determining benefits and
allowances. Assisted in Orientation. Briefed employees,
explained benefit options and aided in the completion of
the official forms or documents. Developed vacancy
announcements, rated and ranked applicants, to determine
eligibility for personal and vacation time. Follow up of
pre-employment drug screening. Arranged temporary
assistance, placing classified ads for available positions.
Updated employee files. Reported and tracked Worker's
Compensation claims and short-term disability. Assisted in
new hire orientation by scheduling sessions and creating
power point presentations. Interacted with all levels of
professionals and maintained strict confidentiality as
necessary. Assured proper preparation and timely
distribution of correspondence and reports. Made travel
accommodations as required. Assured proper establishment
and maintenance of subject matter and administrative files.
Maintained employee records for supervisor and posted
changes as necessary.
Marketplace Redwood Airport Management (06/01/2003 -
08/01/2003)
Receptionist/ Executive Assistant
Philadelphia, Pennsylvania United States
Developed ability to work in fast-paced atmosphere.
Maintained excellent customer relations and developed
customer rapport. Effectively developed telephone
communication skills and consistently met deadlines. Set up
weekly conferences for Executive Board meetings. Received,
read and routed all incoming mail. Composed and/or typed
given information into final form, letters, memos, and
other correspondence using automated typing equipment. Used
a full range of office automation software to include data
bases and spreadsheets/excel, to input a variety of
narrative and tabular materials including correspondence,
messages, memoranda, and statistical tables. Entered
required data into the systems to generate various
automated printouts to track equipment, locations, hand
receipts, turns-in of equipment and procurement of
equipment. Maintained records as required through the life
cycle of projects and systems reviews. Compiled data and
submitted finished reports. Used knowledge of Person-to-
person work relationships for the purpose of giving or
obtaining factual information which is easy to convey and
simple to understand.
Temple University Press (09/01/2001 - 08/01/2002)
Assistant Editor
Philadelphia, Pennsylvania United States
Served as secretary performing routine administrative and
miscellaneous clerical work. Maintained supervisor's
calendar and scheduled appointments based on knowledge of
supervisor's commitments. Composed correspondence on
administrative support or clerical functions of the office.
Established and maintained files; revised and disposed of
files in accordance with governing regulatory procedures.
Proofread completed work for accuracy in spelling,
grammatical construction, and punctuation, and checked to
assure presence of necessary enclosures. Operated office
automation equipment to produce a variety of documents,
correspondence, and reports. Received, read and routed
incoming mail. Composed replies and other correspondences
to answer general inquiries.
KPMG Consulting (08/01/2000 - 10/01/2001)
Order Management Processor
Philadelphia, Pennsylvania United States
Created and maintained orders through EDI and GUI. Trained
new employees on interfaces. Maintained all record-keeping
procedures without error. Processed orders on a time
sensitive schedule and monitored orders accurately. Tracked
and recorded accurate updated information concerning all
orders. Performed tests to comply with state regulations
according the necessary project. Used Internet and other
interfaced to build forms to test other Order Management
Processors. Maintained a daily progress log for monthly
reviews. Used a full range of office automation software to
include data bases and spreadsheets/excel, to input a
variety of narrative and tabular materials including
correspondence, messages, memoranda, and statistical
tables. Entered required data into the systems to generate
various automated printouts to track equipment, locations,
hand receipts, turns-in of equipment and procurement of
equipment. Maintained records as required through the life
cycle of projects and systems reviews.