Customer Service Sales Representative

Tamika J. Fields

**** ********** ******

McDonough, Georgia 30253

678-***-**** Email: *********@*****.***

Objective A position that will integrate Clerical Support and

Customer Service skills with professional growth within a

well-organized environment which are essential to long

term goals.

Summary of 15 years of Customer Service experience as Nurse Aide,

Qualifications Medical Receptionist and periodic Sales Representative.

Proven ability to communicate effectively, work

independently, and maintain consistent work ethic

Extensive knowledge of Medical Terminology, Microsoft

office, and Business office procedures

Expertise in Office terminology, procedures, and equipment

Experience Office Team Robert Half International, Indianapolis 2005

to 2008

Administrative Associate

Front office, data entry, record keeping; verification for

employment, general inquiries support to H.R and various

departments and administrators.. Managed calendar,

scheduled meetings, making travel arrangements, drafting

memos, processing routine correspondence and expense

reports, and answering telephones. . Processed budget

Requests . Supply Orders . Organize and maintain

department files. Arrange weekly staff meetings - prepare

and distribute agenda materials.. Perform expanded duties

and responsibilities as assigned.

Mutual Hospital Services, Indianapolis 2006 to 2007

Clerical Support Representative/Financial assistance

.Collects delinquent payments .Arranges payment schedules

for delinquent payments .Prepares property liens for

processing. Prepares collection notification letters .

Resolves inquiries and complaints from individuals

.Screen, process, and determine financial responsibility

for delinquent patient accounts.. Organize and maintain

department files. . Perform expanded duties and

responsibilities as assigned. .Create tracking reports

. Assists in the preparation of financial reports as

needed.

At Your Service Home Care, Indianapolis 2002 to 2003

1. Home Health Aide

Collecting and recording vital signs . Intake and output

of dietary functions . Assist with daily activities and

grooming . Assist with therapy, treatments and medications

. Maintain clean and safe environment . Transport or

accompany clients on errands, appointments, or other

activities.

2. Marketing Support Representative

Identify new prospects and set appointments for sales

presentations of home based nurse services. . Travel and

make effective, face-to face, sales presentations. .

Develop new advertising accounts and maintain a referral

client base.. Prepare and deliver proposals

Education Diploma, Broad Ripple High School, Indianapolis May 1995

Computer Windows

Skills MS Excel, Word, PowerPoint,MS Access

References Available upon request

Contact this candidate