Dorothy Simmons
Tulsa, OK *****
ablkub@r.postjobfree.com
Objective
I would like to work for a company that utilizes troubleshooting, customer
service, accounts payables, and other office skills through acquired
knowledge and previous employable experience.
Abilities
Troubleshooting, customer service, accounts payables/receivable, and files
and records management.
Work History
03/09- 12/09, Directv, tech support
Duties performed assisted customers in fixing receiver and satellite issues
over the phone.
11/07-01/09, Walmart, cashier
Duties performed: greeted customers, assisted customers with product
location, scanned
08/07-10/07, Self-employment babysitting for Amanda Ruling
Duties performed: cooking and cleaning for two kids.
04/07-08/07, Girling Healthcare, home health care provider
Duties performed: cooked and cleaned for handicapped individuals
10/06-11/06, Daemi, Group Insurance
Duties performed: filed insurance documentation
10/03-09/06, Alorica, tier 2 tech support
Duties performed educated customer on how to save money on monthly phone
bill, collected payments for phone bills, educated customer on why phone
was not working, fixed voice and internet problems.
06/01-08/01, Bank of Oklahoma Technology Center, sorter
Duties performed sorted through checks and banded them together to go to
their respective banks
03/00-03/03, Albertsons, cashier
Duties performed greet customers, scanned groceries, and assisted with
product location and general cleanup
09/99-03/00 wide variety of temporary jobs through JC Penny's, Ross
Dress for Less, and Quality Inn.
Duties performed: greeting customers, cleaning dressing rooms, assist
customers in right fitting clothing, and getting checked in to their rooms.
11/97-07/99 National City Bank Commercial Loans Dept, General Office
Support
Duties performed: filing of collateral documents, microfilming and filing
of promissory notes, released of Uniform Commercial Code liens and
mortgages
11/1996-11/1997, Accounttemps, StaffMasters, RobertHalf Accounting,
Accustaff
Duties performed: Accounts Payable/Receivable, Files and Records
Management, Data Entry billings and collections
Education
08/91-12/92, EKU, Richmond, KY, Computer Science and Mathematics
01/95-11/96, KY College of Business, Louisville, KY, Associates in
Accounting.
01/97-07/98, Sullivan College, Louisville, KY, Accounting
05/08-07/08, OHA, Tulsa, OK, Massage Therapist
07/2010-present, Goodwill Industries, Tulsa, OK, Call Center Training,
Employment Essentials
Volunteer work
06/10-present Tulsa Day Center for the Homeless
Duties performed: wiping tables, emptying trash, sorting mail
02/09-03/09 Infinity Care of Tulsa, Tulsa, OK
Duties performed: visiting the elderly and filling out forms to log visit
with elderly
01/07-10/07 Live in care giver for a man who lost his wife
Duties performed: cooking, cleaning, grocery shopping.