Customer Service Sales
Resume:
T i E r ra Johnson
Snow Hill, MD 21863
***.********@*****.***
Objective
My objective is to obtain a position as an Office Assistant. I have several years of office support experience in
educational settings. I would be an asset to your team.
Expe rience
Worcester County Board of Education
Receptionist
Newark, MD, USA
August 2008 - Present
-Perform general clerical duties.
-Greet visitors and callers.
-Answer and redirect incoming calls on multi-line phone system.
-Sort and distribute mail.
-Copy, collate and distribute information to teachers and staff.
-Research information and compile reports and
M aryland Civic Justice Corp.
Crew Chief
Assateague State Park, MD, USA
Summer 2009- Summer2010
-Supervise and mentor a group of teen-aged girls.
-Complete environmental restoration projects.
-Transport group members to and from work sites.
-Facilitate environmental interpretation activities.
The Jockey Store
Assistant Manager
Ocean City, MD, USA
August 2007 - August 2008
-Supervise customer service associates.
-Provide customer service to customers.
-Tracking and submitting payroll.
-Opening and Closing the store.
-Preparing and t ransporting deposits to the bank at close of the day.
-Receiving and processing shipment.
Mile One Heritage Dodge Jeep Chrysler
Cashier
Owings Mills, MD, USA
February 2007 - April 2007
-Process customer payments.
-Schedule maintenance appointments.
-Receive and log incoming car shipments.
-Light clerical duties
Towson University Admissions
Admissions Phone Representative
Towson, MD, USA
May 2005 - December 2006
-Answer incoming calls in high volume call center.
-Scheduling college visits for prospective students.
-Provide general information about Towson University with prospective students and their families.
Towson University Music Department
Office assistant
Towson, MD, USA
August 2003- May 2005
-Assist the Music Department secretary with general office duties such as, faxing, copying, collating and distributing
material for professors.
-Monitor the music lab.
-Running errands for the department.
Wilson’s Leather
Sales Associate
Ocean City, MD, USA
June 2003 - August 2003
-Summer Job
-Retail Customer Service
Cato Fashions
Sales Associate
Ocean City, MD, USA
June 2002 – August 2002
-Summer Job
-Retail Customer Service
Levi Outlet by Designs, Inc.
Sales Associate
Ocean City, MD, USA
June 2000 – December 2003
-Retail Customer Service
Education
Salisbury University (2008)
Salisbury, MD
90 Credits
Major: Health Education
-A degree in Health Education provides students with the competencies necessary to become an effective Health
Educator.
Towson University (2002-2006)
87 Credits
Towson, MD Major: USA
Major: Health Science
Transferred to Salisbury University in 2008
Skills
-Microsoft Office 2007
-PeopleSoft Applications
Contact this candidate