Administrative Assistant Sales

SHARON STONE

**** ******** ****** ? Akron OH **312? 330-***-****? Cell 330-***-**** ?

ablkr5@r.postjobfree.com

CAREER SUMMARY

. Dedicated and skilled business professional with versatile

administrative support skill set developed through experience.

. Skilled in scheduling and vendor management.

. Strong commitment to team environment with the ability to contribute

expertise and follow leadership directives.

. Offer excellent computer skills along with extensive accounts

receivable and legal experience. Current software JD Edwards, MS

Word, Excel, Outlook Express.

Key Skills

. Secretary ? Administrative Assistant ?

Customer Support

. Commercial Collector ? Accounts Receivable ?

Legal Support

. Report & Document Preparation ? Spreadsheet Creation

? Event Planning

12-06 - 2009 ComDoc Inc - Akron, Ohio - Production Dispatch

Administrator

. Scheduled, routed and confirmed deliveries of copiers,

printers, faxes, etc. for the Cleveland and surrounding

areas.

. Increased repeat customer business by proper handling of

dissatisfied customers.

. Excellent communication with sales, customers and

delivery drivers while maintaining a positive attitude.

10-03 - 10-06 Diamond Products - Elyria, Ohio - Credit Specialist

. Consistently collected 90% of all debt in my region,

. Collaborated with sales and customers to increase speed

of receivables.

. Addressed and resolved customer issues, concerns and

complaints.

. Consistently successful in preventing interruption of

service to most customers.

3-99 - 11-01 Applied Industrial Technologies, Akron, Ohio -

Regional Collector

. Consistently collected 90% of all debt covering 12 Ohio

Service Centers.

. Collaborated with approximately 2,500 customers to

increase speed of receivables.

. Consistently successful in preventing interruption of

service to most customers.

2-95 - 5-98 Roadway Express, Akron, Ohio - Human Resource

Assistant

. Responsible for subpoenas, child support orders,

workman's compensation, unemployment and all other wage

information requests.

. Consistently met all deadlines.

. Consistently maintained high level of confidentiality.

2-89- 1-95 Homemaker

1-82- 2-89 M. O'Neil Company, Akron, Ohio - Legal Assistant

. Responsible for all legal measures to obtain payment

(i.e. civil law suits, wage and bank attachments,

Mandatory Orders, etc.

. Consistently reduced bad debt by 90%.

. Daily contact with most Ohio courts.

. Worked with customers daily to obtain payment and

prevent further legal measures.

. Maintained strictest level of confidentiality.

Education: University of Akron - Business Administration; Certificate of

Completion: Time Management, Collections Within the Law,

Legal Aspects of Collections, Sexual Harassment, HIPAA,

Medicare Fraud, Excel, various others.

Volunteer: St Luke's Hospice, United Way, Akron Reads,

Salvation Army and Haven of Rest.

Contact this candidate